Microsoft PowerApps Specialist - Hybrid

Location: Mandaluyong or Cebu

Work Setup: Hybrid, 3 Days WFH and 2 Days Onsite

Work Schedule: Midshift, 2:00 pm - 12:00 am

Compensation Flexibility: Open to negotiation for highly qualified candidates

KEY RESPONSIBILITIES

• Independently manage assigned responsibilities and develop subject matter expertise in Microsoft Power Apps.

• Actively participate in team discussions, contribute technical insights, and propose solutions to work-related challenges.

• Collaborate with cross-functional teams to gather information, troubleshoot complex issues, and resolve application-related problems.

• Diagnose and resolve software issues promptly to maintain application stability and performance.

• Document troubleshooting findings, resolutions, and technical procedures to support team knowledge sharing and knowledge base maintenance.

• Identify opportunities to improve application support processes, operational efficiency, and service effectiveness.

• Assist in testing and validating software updates, enhancements, and fixes to minimize recurring issues and maintain application quality.

• Support the integration of Microsoft Power Apps with other Microsoft services and platforms.

• Analyze system logs and performance metrics to identify root causes and recommend appropriate corrective actions.

REQUIRED QUALIFICATIONS

• At least 2 years of experience working with Microsoft Power Apps.

• Expert proficiency in Microsoft Power Apps.

• Strong understanding of application lifecycle management (ALM) and application support methodologies.

• Experience diagnosing, troubleshooting, and resolving software issues within established timelines.

• Familiarity with integrating Microsoft Power Apps with other Microsoft services and platforms.

• Ability to analyze system logs, application behavior, and performance metrics to identify root causes.

• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.

• Ability to work independently, contribute to team discussions, and provide practical technical solutions.

PREFERRED QUALIFICATIONS

• Experience improving application support processes and reducing recurring technical issues.

• Experience testing and validating software updates, application enhancements, and defect fixes.

• Experience documenting technical solutions and maintaining knowledge-sharing resources.

• Familiarity with supporting integrated Microsoft business applications and troubleshooting cross-platform issues.

REQUIRED SKILLS & TECHNOLOGIES

• Application Platform: Microsoft Power Apps.

• Application Integration: Integration of Power Apps with Microsoft services and platforms.

• Application Support: Incident troubleshooting, issue resolution, application maintenance, and support methodologies.

• Application Lifecycle Management: Application updates, testing, validation, and lifecycle support.

• Diagnostics & Root Cause Analysis: System log analysis, performance monitoring, issue investigation, and corrective action planning.

• Documentation & Knowledge Management: Technical documentation, troubleshooting guides, and knowledge sharing.

• Core Competencies: Independent problem-solving, analytical thinking, communication, teamwork, and continuous process improvement.