- Salary
- $600+
- Workplace
- Onsite
- Department
- Administration
Description
Atlanta Legal Aid Society (“Legal Aid”) seeks an Intake Receptionist to work in its Cobb County Office. Our non-profit law firm represents low-income people in a variety of civil legal matters, including family, housing, consumer, public benefits, education, and health law, in a five-county service area (Clayton, Cobb, DeKalb, Fulton, Gwinnett). The Cobb Office currently consists of a Managing Attorney, an Office Administrator, an Intake Receptionist, a Navigator, 7 Staff Attorneys, and 2 Paralegals. This position is in-office.
Responsibilities:
- Welcome clients and visitors to the office, providing a positive first impression.
- Direct clients and visitors to the appropriate department, agencies, and resources.
- Answer incoming phone calls, screen and direct calls, and take messages when necessary.
- Handle incoming and outgoing mail, faxes, and emails.
- Assist with filing documents, maintaining client files, and potentially preparing documents like letters or memos.
- Gather information to determine income eligibility, in addition to other eligibility requirements.
- Enter client information into Legal Server and verify information accuracy.
- Order and manage office supplies to ensure the reception area and other areas of the office are well-stocked.
- Organize and maintain the Reception Area.
- Assist attorneys and legal staff with various administrative tasks, such as preparing documents, scheduling client meetings, and booking conference rooms.
- Maintain confidentiality regarding client information and legal matters.
- Maintain a professional appearance and demeanor at all times.
- Other tasks as assigned.
- Two years of experience as a receptionist, legal secretary, or similar position required
- One to two years of experience working in social services, a legal nonprofit or comparable setting preferred
- Demonstrated commitment to public service and previous work with low-income people with an appreciation for diversity are strongly preferred
- Patience, compassion, people skills and problem-solving skills
- Commitment to the mission and values of Atlanta Legal Aid
- Excellent interpersonal, verbal and written communication, listening, and organizational skills
- Proven ability to maintain confidentiality and handle sensitive information with discretion
- Ability to build and maintain positive working relationships with colleagues
- Strong technological skills and the ability to operate a multiline telephone lines
- Proficiency in languages other than English, specifically Spanish, is highly valued
- This position offers a salary of $43,000, but may vary (up or down) depending on work experience. Salaries are reviewed annually and may be adjusted based on available funding
- Generous fringe benefits, including 16 paid holidays in 2026, 6 weeks of paid time off (accruing at 2.5 days per month), and 6 weeks of parental leave (12 weeks after one year)
- Individual health insurance, including optional dental and vision coverage, with partial payment for dependent health insurance
- Life, long-term, and short-term disability insurance
- Salary reduction option for a flexible spending account
- Educational loan reimbursement up to $600 per month (after a set off of other loan reimbursement amounts)
- Voluntary tax-sheltered annuity with a 3% match
- This position may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education