Operations Team Leader - Cistermiser and Keraflo

Closing Date for Application:

Monday 16/11/2026

At Cistermiser/Keraflo we're market leaders in intelligent water management solutions, helping organisations reduce water consumption, improve sustainability and improve operational efficiency across commercial buildings.

As part of the Genuit Group, we offer the stability of a successful UK business with a friendly, supportive culture that values teamwork, fresh ideas and personal development. We believe everyone should feel valued, supported and able to build a rewarding career.

Role Overview:

Our Operations Team Leader is responsible for leading our Cistermiser and Keraflo Assembly Operators to ensure production plans, quality standards, safety requirements and operational objectives are achieved. he role combines hands on assembly activities with day to day supervision of the team, ensuring efficient workflow, high productivity and continuous improvement across the assembly area.

Key Responsibilities:

• Lead, motivate and support the Assembly Team to achieve daily production targets and business objectives.
• Plan, coordinate and monitor assembly activities in line with production schedules and customer requirements.
• Allocate work effectively across the team, ensuring resources are utilised efficiently.
• Act as the first point of contact for assembly team members, providing guidance, coaching and support where required.
• Ensure all products are assembled in accordance with work instructions, quality standards and approved procedures.
• Monitor quality performance and ensure any defects, non-conformances or process issues are identified, investigated and reported through the agreed process.
• Promote and maintain a strong health and safety culture, ensuring safe working practices are followed at all times.
• Conduct regular workplace inspections to ensure a safe, clean and organised working environment in line with 6S standards.
• Support the training, onboarding and ongoing development of new and existing team members.
• Identify skills gaps and work to develop training plans and improve team capability.
• Monitor attendance, timekeeping and performance, escalating concerns where appropriate.
• Drive continuous improvement initiatives including Kaizen activities, waste reduction and process improvements.
• Work closely with other departments to ensure smooth operational flow and achievement of business objectives.
• Lead by example, demonstrating trademark behaviours, professionalism and a positive attitude at all times.

Skills & Requirements:

• Previous experience leading or supervising a team is essential.
• Good understanding of complex assembly and manufacturing processes within a fast-paced environment.
• Working knowledge of quality standards, health and safety requirements and continuous improvement principles.
• Strong focus on safety, quality and customer satisfaction.
• Positive attitude with a proactive approach to challenges.       
• Excellent communication and interpersonal skills.        
• Strong problem solving and decision making skills.
• Excellent attention to detail and commitment to quality.
• Competent in the use of hand tools, assembly equipment and machinery.
• Good organisational and planning skills
• Good computer skills with ability to use Outlook, Excel and PowerPoint
• Flexible and adaptable, including travelling other sites if required.

Working Hours:

Monday - Friday, 40 hours per week (typically 8:30am - 5:00pm with 30 minute unpaid break, however can discuss flexibility to these hours)

Benefits:

• 25 days holiday entitlement
• Save as you earn Sharesave Scheme
• Cycle to work scheme
• Contributory pension scheme - matched up to 8%
• Life assurance
• Free flu vouchers
• Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
• Staff discount on all Genuit Group products
• Free on-site parking
  

Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.