Sr. Manager of Human Resources

Description

The Senior Human Resources Manager is a key people leader responsible for executing and operationalizing the company’s people strategy across the full team member life cycle. Reporting to the Chief People Officer, this role leads a small Human Resources team and ensures consistent, compliant, and high-quality delivery of HR programs, processes, and team member experiences across a 150–200 team member, multi-state RV and mobile home property management organization operating in California, Oregon, and Washington. 

The Senior Human Resources Manager serves as a trusted partner to leaders and managers, translating strategic direction into day-to-day HR operations that support engagement, performance, compliance, and retention. This individual role models the company’s values and people-first philosophy while ensuring HR practices are practical, scalable, and aligned with business needs. 

ESSENTIAL FUNCTIONS

Supervisory Responsibilities:

• Directly manages, develops, and mentors the Human Resources team, providing guidance, coaching, and performance feedback. 
• Ensures HR team members are aligned on priorities, service standards, and execution of people programs. 
• Collaborates with leaders and managers to support workforce needs and team member relations matters. 

Duties and Responsibilities:

Team Member Life-Cycle & HR Operations

• Lead execution of the full team member life-cycle, including recruiting coordination, onboarding, performance management, development, and offboarding. 
• Oversee talent acquisition processes to ensure timely, compliant, and effective hiring across multiple states. 
• Ensure consistent onboarding experiences that reinforce company culture, expectations, and engagement. 
• Administer performance management processes, goal-setting frameworks, and manager support tools. 
• Partner with leaders on workforce planning, role design, and internal mobility opportunities. 

Team Member Relations & Compliance

• Serve as the primary point of contact for team member relations matters, investigations, conflict resolution, and corrective action. 
• Ensure HR policies, practices, and documentation comply with federal, state, and local employment laws. 
• Maintain consistent application of policies and employment practices across all locations. 
• Support the CPO in managing risk, legal compliance, and team member relations trends. 

People Programs & Engagement

• Execute people initiatives that support engagement, retention, and a positive team member experience. 
• Support leadership development, manager training, and coaching initiatives. 
• Administer benefits, leave programs, and HR transactions in partnership with Finance and vendors. 

Systems, Processes & Continuous Improvement

• Partners with the CPO to implement HR strategy and operational priorities across the organization. 
• Use HR data and reporting to identify trends, opportunities, and areas for improvement. 
• Serve as a hands-on administrator and “super user” of HRIS and people systems. 
• Ensure accurate recordkeeping, reporting, and process documentation. 
• Identify opportunities to streamline HR processes and improve service delivery. 
• Support cross-functional projects and company-wide initiatives as assigned by the CPO. 

Requirements

Core Competencies and Required Skills/Abilities:

• HR Operations Excellence: Strong knowledge of HR processes across the team member life-cycle with an execution-focused mindset. 
• People Leadership: Proven ability to lead, coach, and develop HR team members. 
• Team member Relations: Skilled in handling sensitive matters with professionalism, fairness, and discretion. 
• Multi-State Compliance: Working knowledge of employment laws across multiple states. 
• Program Execution: Ability to manage multiple priorities and deliver consistent, high-quality results. 
• Communication Skills: Clear, professional, and empathetic communicator with team members and leaders. 
• Analytical Skills: Ability to interpret HR data and apply insights to improve outcomes. 
• Technology Proficiency: Experience with HRIS platforms (e.g., Paylocity, SharePoint) and strong Microsoft Office skills. 
• Collaboration: Works effectively across departments and levels of the organization.

Values Alignment:

The Senior Human Resources Manager will consistently demonstrate and promote the company’s core values: 

• Integrity: Acts with honesty, discretion, and ethical judgment. 
• Excellence: Delivers high-quality work and continuous improvement in HR services. 
• Teamwork: Builds strong relationships and supports collaboration across teams. 
• Respect: Treats every team member with dignity, fairness, and care. 
• Accountability: Takes ownership for outcomes, follow-through, and service standards. 

EDUCATION and EXPERIENCE

Bachelor’s degree in Human Resources, Business Administration, or related field – or equivalent experience. 

7–10+ years of progressive Human Resources experience, including people management responsibility. 

Experience supporting multi-state organizations  

SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent certification  

Benefits:

• Salary $115,000-$140,000 DOE
• Eligibility for annual Profit Sharing Bonus
• Medical, Dental and Vision Benefits*
• Flexible Paid Time Off
• Paid Sick Leave*
• 401(k) with 3% immediately fully vested employer match*

*Waiting period may apply* 

EQUAL OPPORTUNITY EMPLOYER

Monte Christo Communities provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.