Office Assistant

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The Office Assistant provides support during the Christmas season on a temporary basis.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.

• Answers phone and respond to inquiries as required.
• Enters data into the computerized kettle program.
• Complete shift reminder phone calls and/or voice mail messages for volunteers.
• Perform other related duties as required.

CRITICAL RELATIONSHIP MANAGEMENT:
Governance Boards and Councils: n/a
Internal: TSA staff members, Kettle campaign team
External: Community members

MANAGERIAL/TECHNICAL RESPONSIBILITIES:
Reports directly to the Corps Officer.
Direct reports: none.
Workflow coordinator.

FINANCIAL AND MATERIAL MANAGEMENT:
• Collect donations and petite cash and ensure donations are always kept secure.
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS:

• This is a temporary position.
• Shifts may include days, afternoons, and evening shifts, Monday through Saturday, flexibility in scheduling is required.

• The Supervisor will set the hours of work and work schedule.
• The working environment is typically in the office in generally agreeable conditions.
• Required to wear appropriate Salvation Army identification.

• Ability to lift/move up to 10 lbs. (4.5 kgs) in a safe manner.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• A minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
• Strong skills in all Microsoft Office products and good working knowledge and experience with email and internet-based programs
  

Education, Qualifications and Certifications:

• Completed High School.
  

Skills and Capabilities

• Good organization, strong oral and written communication, and interpersonal skills
• Self-motivated and disciplined
• Participate as an active and responsible team member.
• Ability to represent the organization in a professional and engaging manner.
• Attention to detail, problem solving and analytical skills
• Ability to work with little supervision but also able to accept direction when necessary.

• Maintain information in confidence as required.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation:

The target hiring range for this position is $17.95 to $22.08 with a maximum of $26.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.