EVENT PERMIT COORDINATOR

About the Town of Mooresville
As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.

Work alongside a team committed to innovation and collaboration, creating positive change for the community!

Why Join the Town of Mooresville
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:

• 5% Town contribution to your 401(k), no employee match required
• Choice of three medical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage (up to $8,000 per month)
• Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
• Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
• Holidays: Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

About the Role
The Event Permit Coordinator serves as the primary point of contact for individuals and businesses seeking permits for special events, film productions, and neighborhood block parties that utilize or affect Town property, public rights-of-way, or public access easements.

This position coordinates permit applications and approvals, communicates requirements and operational impacts, and works closely with Town departments, vendors, event organizers, and community partners. The role also provides administrative and on-site operational support to the Arts & Events Division and the broader Experience & Engagement Department, including event logistics, downtown parking notifications, vendor coordination, and revenue collection.

• Processes, reviews, and tracks event permit applications, including conditions of approval, supplementary materials, and other required documentation.
• Coordinates permit approvals and issues approved permits; discusses issues surrounding permit denials with applicants.
• Provides customer service to event permit applicants and provides information and assistance regarding services, activities, procedures, fees, forms, and other permitting-related matters.
• Maintains an understanding of Town ordinances and North Carolina regulations related to events to provide knowledgeable assistance to permit applicants.
• Tracks required application fees, fines, security deposits, and other payments and maintains accurate and orderly financial records.
• Develops, manages, and improves systems for tracking event permit applications and related activities.
• Facilitates communication and coordination among internal and external partners regarding event calendars, promotional opportunities, event support resources, and operational requirements.
• Monitors event permit compliance and attends special events as needed to help ensure compliance with approved permits, site plans, and permitted activities.
• Coordinates attendance and operational support at special events by Town personnel, including the Streets Department, Police Department, Fire Department, and other applicable departments.
• Serves as the primary point of contact for downtown businesses regarding Town-sponsored events, permitted special events, street closures, parking impacts, and related operational matters.
• Communicates upcoming street closures and event-related impacts to downtown businesses and fosters proactive communication and positive working relationships between the Town and downtown business community.
• Assists in leading and coordinating the Town’s Special Events Committee, including facilitating meetings, coordinating input from stakeholders, tracking action items, and supporting collaboration among Town departments, event organizers, and community partners.
• Places and removes no-parking notification signage throughout downtown Mooresville and other designated locations in preparation for special events, street closures, and related activities.
• Serves as an on-site point of contact at assigned special events to facilitate communication among event organizers, vendors, Town departments, and other participating personnel.
• Troubleshoots event operations, street closure, traffic flow, pedestrian movement, emergency access, and other event-related concerns in coordination with appropriate Town departments.
• Assists with event preparation, setup, logistics, breakdown, and other operational tasks for Town-managed, Town-sponsored, and permitted events.
• Screens calls and inquiries; secures and provides information; handles public requests for services or information; and provides information concerning policies, guidelines, procedures, and related matters.
• Maintains databases, activity records, budget line-item records, and files and initiates appropriate follow-up or further action as needed.
• Coordinates post-event evaluations and assists with documenting operational issues, feedback, and opportunities for improvement.
• Coordinates extra-duty police officers for private security purposes.
• Creates site plans and submits permit applications for Town-managed and Town-sponsored events.
• Provides administrative support, including processing invoices, entering contracts, submitting permit applications, maintaining records, preparing documents, and completing other related office tasks.
• Assists with vendor management for departmental events, including vendor communication, required documentation and fees, contracts, and event logistics.
• Assists with revenue collection and processing for Town-managed events, including collecting applicable fees and payments, maintaining transaction records, and completing reconciliation or reporting procedures.
• Provides general administrative and operational support to the Arts & Events Division and the broader Experience & Engagement Department based on departmental priorities and operational needs.
• Attends special events as required.
• Works extended days and evening, weekend, and/or holiday hours as needed.
• Performs other duties as required.

• High School Diploma or GED.

• Three to five years of related experience in event management, hospitality, public relations, marketing, customer service, permitting, or office management.

• OR an equivalent combination of education and experience.