Hospice Office Specialist

The Sequoia Difference

At Sequoia Home Health and Hospice, we’re passionate about our work and take pride in the quality of service we provide. Our community is uniquely diverse, and it’s our aim to fulfill the unique needs of our patients through excellent individualized care.

Our focus is to help facilitate a smooth and safe transition home and provide life-changing service with the amount of care and dignity our patients and their families deserve.

Sequoia is growing and looking for experienced, compassionate Hospice Office Specialist to join our team!

SUMMARY

The Hospice Office Specialist is responsible for coordinating all office activities including payroll, onboarding, medical records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office Manager is responsible for overseeing office teams such as intake, scheduling, and authorizations as well as working with Human Resources on employee time sheets, personnel records and acts as a billing liaison.

Job Type: Full Time

Pay Range: $24 - $34 per hour

DUTIES & RESPONSIBILITIES

• Prompt data entry for all employee information into system and back-up to employee responsible for logging of visits pertaining to payroll.
• Maintains current contracts on contracted personnel for payroll purposes.
• Prompt data entry for all employee information into software for payroll and deduction purposes.
• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and coping tasks as requested for various staff persons.
• Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Director of Clinical Services and/or Administrator.
• Promotes and lives the organization’s core values and acts as a cultural champion.
• Inputs data into computer for billing purposes.
• Submit accounts payable information and maintain a system to ensure invoices are submitted and paid on a timely basis.
• Orders and maintains accurate records of medical equipment and supplies.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
• Coordinates new employee onboarding process.
• Manages office team including intake, scheduling, authorization, and medical records

JOB REQUIREMENTS

• 3+ years in working in a medical setting, preferably in home health
• 1+ year in a leadership role in the healthcare setting
• 1+ year of payroll experience.
• Prior EMR experience, home care home base is a plus
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to accurately manage detailed information.
• Able to deal tactfully with patients, family members, referral sources and payers.
• Previous healthcare related billing experience.
• Word processing skills
• Personal computer skills

Why Sequoia Home Health?

Sequoia Home Health is part of the Cornerstone/Pennant Group with close to 80 locations throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best Home Health and Hospice agency in the Bay Area!

What makes us unique besides our culture of high performers and exceptional care? At Sequoia Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

We’d love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health and Hospice agency in the Bay Area!