- Salary
- $30 – $32/hr
- Location
- Austin, United States
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Mid-Senior Level
- Experience
- 2+ years
- Industry
- Financial Services
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Visa
- Not sponsored
- Source
- SmartRecruiters
Overview
This role involves providing high-quality customer support for asset-related inquiries via phone, chat, and email. You'll resolve complex issues with empathy and minimal escalation, maintain accurate records, and follow strict security protocols. The position requires a FINRA Series 7 license, strong financial knowledge, and the ability to work in a fast-paced environment. You'll contribute to team discussions and continuous improvement initiatives while meeting performance targets.
Skills
ComplianceCustomer Service
Benefits
Stock options
Licenses & Certifications
FINRA Series 7
Languages
English
Shift
WeekendHoliday
About Wise
Wise is a global technology company building the best way to move and manage the world’s money, focused on minimizing fees and maximizing ease for international transactions.
