- Location
- Paradigm at the Pines - Silsbee, TX 77656
- Workplace
- Onsite
- Type
- full-time
- Seniority
- Senior
- Experience
- 2+ years
- Education
- High School
- Industry
- Healthcare
- Category
- Operations
- Role type
- People Manager
- Environment
- Clinical
- Source
- Paycom
Overview
The Director of Customer Experience manages and coordinates referral information, prepares for new resident arrivals, and ensures room appearance standards. Key responsibilities include greeting and orienting new residents, serving as a liaison between clients and the facility, resolving resident and family concerns, and conducting professional tours. The role requires a high school diploma or GED, computer literacy, and 2-3 years of professional experience in a similar position with a strong emphasis on the hospitality industry.
Skills
Microsoft OutlookMicrosoft OfficeInternetEMR
Languages
English
Shift
EveningWeekendHoliday
