Operations Director

Thank you for your interest in a career opportunity with Chick-fil-A. We are an organization that strives for excellence and desires to create a remarkable experience for our guests and our team. Our Chick-fil-A offers a leadership development program that emphasizes personal growth and allows directors to play a major role in the influence and decision making of a multi-million dollar business. 

Our Operations Directors are responsible for managing a team of 30+ team members, coaching that team in Chick-fil-A standards, and building morale among team members in a fast and demanding environment. 

This is an operationally hands-on position. As part of the daily management duties, Operations Directors are responsible for: profitability, sales growth, inventory, scheduling, labor hours, cleanliness of the store, maintenance of the facility, and food cost control. They are also responsible for the actions of the team and the overall reputation of the store. Many people attracted to this position desire to become a Chick-fil-A Owner/Operator, learn how to run their own small business, develop leadership skills, or pursue a long-term role within our local store. We are recruiting for a results-oriented individual who desires to be part of a successful business.

We offer competitive starting pay, performance-based advancement, development opportunities, tuition reimbursement and scholarships, health insurance, 401K and paid time off.

Benefits:

* Health/Dental/Vision Insurance

* Paid Time Off

* 401K

* Bonus Structure

* $2,000 yearly professional development/tuition reimbursement program

* Paid leadership training and development opportunities

* Emphasis on work-life balance

Responsibilities:

* Customer service oriented

* Ability to troubleshoot, problem solve, and make quick decisions on a daily basis

* Set goals and motivate a team towards achieving them

* Desire to develop people of all ages and skill levels

* Ability to work in a fast-pace, high-volume environment

* Excellent verbal and written communication skills

* Proven leadership skills

* Desire to grow and be developed on an individual level

* Attention to detail

* Passion for excellence

* Servant leadership mindset

* Bachelor’s Degree preferred

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.