ATL Automotive - Junior Technical Trainer

Location

Kingston

Workplace

Onsite

Type

Full-time

Department

IT

Seniority

Entry

Experience

3+ years

Education

Master

Closing date

2 weeks ago

Source

ApplyToJob

Description

Junior Technical Trainer

Core Responsibilities:

• Provide technical support and consultation to the dealers within the region, focusing on product technical problems to achieve quick resolutions to problems.
• Administer online & face-to-face training courses for Aftersales and Technical staff.
• Monitor, analyze, and report on the Hub’s performance on key performance indicators for all aspects of training.
• Support and follow-up with dealers for Technical Campaign execution, monitoring, and reporting.
• Identify product quality-related issues and provide feedback to appropriate supporting channels and follow up until issues are satisfactorily resolved.
• Coordinate with relevant departments to improve dealers’ technical competencies and repair quality according to the manufacturer's quality standards and repair instructions.
• Effectively support dealers' workshop team members.
• Drive improvements in overall service levels, transactional efficiencies, and cost management.
• Provide on-site regional technical support and training for dealers when required.
• Homologation Checks & Follow Up.
• Ensure manufacturer training targets are achieved.

Qualification and Experience Required:

• A minimum of 3 years of technical working experience.
• Training Experience is beneficial.
• Mechanical and Electrical Diagnostic exposure.
• Technician certification, Premium Brand Certification is a PLUS.
• High Voltage Technician Certification.
• A Valid Driver’s license.

Special Skills and Competencies:

• Strong organizational and interpersonal skills with superior ability to multitask.
• The ability to meet deadlines and communicate with precision.
• Strong written and oral communication skills.
• Presentation skills.
• Exceptional Background in the automotive industry.
• Strong leadership skills.

Attributes, Initiative, and Judgement:

• Excellent analytical skills with keen attention to detail.
• Skilled at managing multiple priorities.
• Self-motivated and a team player.
• Ability to work on own initiative.

Please Note: Only Shortlisted Candidates Will Be Contacted. Thank You For Your Applications!

 

 

Skills