- Salary
- $35k – $43k/yr
- Location
- Remote in Mexico · Remote in Costa Rica · Remote in Dominican Republic
- Workplace
- Remote
- Type
- Full-time
- Department
- TrueML
- Source
- Lever
Description
About the Role:
TrueML Products is seeking a Platform Enablement Engineer I to join the Platform Enablement Team (PET) and help support the operational health of our platform. In this role, you will investigate technical issues, troubleshoot platform and workflow failures, support internal stakeholders, and partner with Engineering when deeper technical expertise is required.
This role is designed for an engineer who is building their technical troubleshooting skills and learning to independently navigate increasingly complex platform issues. You will work with experienced team members while developing proficiency in areas such as log analysis, API troubleshooting, database investigation, and application behavior. Success in this role requires curiosity, strong communication, attention to detail, and a willingness to continuously develop your technical capabilities.
