Quality Manager

Job Description:

Position Title:                                   Quality Manager

Location:                                            Moses Lake, WA

Reporting to:                                     Director, Operations

Open to Relocation:                         Yes

On-Site/Hybrid/Remote:                 On-Site

Travel Required:                               0%

The Quality Manager will be responsible for leading the Quality organization to enhance business performance and drive a positive continuous improvement culture that is focused on delivering value to the customer. This includes defining and improving quality standards, specifications, and other technical data necessary to meet design intent and manufacturing requirements. Relocation package possible for selected candidate.

Highlights

• Great work environment

• Industry leading, highly competitive compensation

• Steady workload

• Outstanding benefits package to take care of who’s important to you

• Experience a committed safety culture

• Personalized and dedicated support team to keep you on the move

What You'll Do:

• Ensure compliance to quality policy, procedures and work instructions, documented quality systems, and all Occupational Health and Safety (OH&S) procedures, policies and work instructions. In addition, ensure compliance to statutory and regulatory requirements.

• The establishment and approval of quality system procedures and standards aligned with emerging segment standards and customer requirement.

• Establish and support appropriate measurements to monitor internal compliance with approved quality goals and objectives.

• Initiate the use of world class quality tools, systems and procedures to support the overall operational goals.

• Develop methods to monitor process parameters in cooperation with production management to provide useful feedback for effective process control and improvement.

• Participate in disposition and root cause analysis of discrepant material and corrective actions to prevent further discrepancies.

• Works closely with segment Supplier Quality and Design Engineering teams to improve supplier performance.

• As a member of the extended global Quality team, assist in the development of a segment-wide system for identifying, tracking, and reporting customer concerns, internal quality issues, supplier quality issues, and appropriate corrective action activities.

• Assess and implement the appropriate data analysis, quality systems, and inspection criteria and procedures to ensure the high technical integrity of our quality processes and results.

• Provide and administer an effective system for identifying, tracking, and reporting improvement initiatives.

• Participate in product development to identify and develop PFMEA, Control Plans, and Critical to Quality attributes to be integrated in production instructions.

• Provide and administer a program for required internal quality system audits.

• Develops strategies and programs that improve the quality and efficiency of the various work processes of the company.

• Develop and maintain relationships with commercial teams, ensuring the voice of the customer is incorporated in Quality measurement and improvement plans.

• Directs technical and administrative workers engaged in quality assurance activities.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What You'll Bring:

• Bachelor's degree or higher in business, engineering, or similar relevant field and/or 3-5 years experience  in quality management activities such as quality systems development, customer and supplier quality relations, process controls, and/or corrective and preventive action

• Ability and willingness to work in-person in Moses Lake, WA

Nice to Have's:

• Experience implementing quality systems in the manufacturing industry 

• 5 years of experience with the use of corrective actions, root cause analysis, statistical methods, advanced product quality planning (APQP) and failure modes and effects analysis (FMEA).

• Knowledge and functional experience in an ISO Quality Management Systems environment preferred.

• Excellent problem solving skills and analytical abilities.

• Statistical training, computer skills, related technical background preferred

• Strong leadership, communication and interpersonal skills with ability to interact with all levels of employees and customers.

• Demonstrated ability in developing and implementing supplier development programs.

• Demonstrated experience as a change agent in driving a cultural shift from inspection based systems to more proactive, process focused environment.

• Knowledge of and use of Lean Principles; continuous improvement, process management, 3P, cost downs, TQM (Total Quality Management), Kaizen events, quality containment, root cause analysis, supplier reliability and control plans.

The compensation range for this position is $115k-140k annually. Pay is based on several factors including but not limited to education, work experience, certifications, etc.

Why Join Us

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
• For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.

For more information, please visit www.terex.com.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.  We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce.  Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.  Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members.  To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.  You can request reasonable accommodations by contacting the recruiting department (person or department) at [email protected]. 

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.