Substance Abuse Program and Services Manager

This position provides leadership and oversight of Mendocino County’s substance use disorder programs and services, including program operations, provider coordination, compliance, quality improvement, and implementation of Drug Medi-Cal Organized Delivery System (DMC-ODS) requirements. Leads efforts to ensure accessible, effective, and compliant services while supporting continuous improvement of the SUD system. The current vacancy is in Ukiah.

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur.

Under administrative direction provides management level oversight over alcohol and other drug program staff and performs highly complex professional level functions involving the development, implementation and maintenance of various prevention and treatment programs, including: identifying needs; managing the administration of grants; developing contracts; developing policies and procedures; and overseeing fiscal and administrative functions associated with programs.

Manager Academy is mandatory for all managers and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

• Oversee program/s and supervise staff in the provision of clinical treatment and prevention services. Establish priorities, goals, and objectives consistent with division and department policies and procedures. Participate in the negotiation, development and monitoring of contracts with providers; assists in the initiation and management of policies and procedures appropriate to the administration of such contracts; develop and coordinate the provision of statistical/database material for reports and program analyses; interpret laws, rules and regulations pertaining to assigned program; ensures program compliance with requirements, and coordinates program activities with other organizations and/or units; participate in the preparation and monitoring of program budgets, work plans and other administrative and fiscal functions, including: determining goals and objectives;   reviewing and analyzing project budgets; correcting errors; reviewing billing statements and authorizing payments.
• Carry out management/supervisory responsibility in accordance with policies, procedures and applicable laws including: assisting in interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Manage the development, implementation and/or administration of prevention and treatment programs
• Serve as a member and/or chair of various committees, meetings, teams and/or boards; participate in strategic planning, problem solving and goal setting activities; and collaborates, persuades, and negotiate with others outside own work area to coordinate efforts and maintain cooperative and efficient relations. Develop policies, procedures and strategic plans applicable to program administration.
• Provide consultation to public and private employers, schools, criminal justice system and other on the development of health and human services programs.  Respond to program service inquiries.  Attend conferences and meetings to discuss treatment options available within the County as well as other service options within the surrounding community.
• Make presentations to agencies/organizations regarding programs offered.  Conduct workshops in health and human services related issue.   Coordinate and/or conduct in-service training for staff, other professionals, business personnel and other groups and individuals.
• Ensure and maintain the confidentiality of health information of participants.
• Prepare complex, routine and non-routine reports as requested utilizing a variety of software; receive, sort, and summarize material for the preparation of reports; prepare work reports; creates forms; and relay and interpret administrative decisions, policies and instructions.
• Monitor productivity/work flow and resolves problems to ensure deadlines are met.
• Maintain and upgrade knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications.
• Enter and retrieves information into a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:

Bachelor’s degree from an accredited four-year college or university in Public Health, Social Science or related field; AND four (4) years of progressively responsible experience providing treatment services in an alcohol and other drug (AOD) treatment facility with at least one (1) year experience in supervisory duties and oversight of a program or unit.

Depending upon assignment may require experience specific to either adult or adolescent populations.

Substitution: Four (4) years of full-time experience performing professional level AOD counseling in a treatment facility may be substituted for the education requirement.

Licenses and Certifications:

Valid Driver’s License

Drug and Alcohol Counseling Certificate from accredited college or university, or Marriage and Family Therapist,(MFT), Licensed Clinical Social Worker, (LCSW) or Licensed Psychologist. 

AOD Counselors Certification per CA Code Regulations Chapter 8: Certification of Alcohol and Other Drug Counselors

Knowledge of:

• Administration of staff and activities, either directly or through subordinate supervision.  
• Public health prevention and education services administration.
• Fiscal management, including budget and grant development and administration.
• Principles and practices of health and public administration including mental illness, substance abuse and/or addiction; etiology, risk factors, intervention and treatment strategies for a diverse population and public policy and sociological trends as they relate to mental illness and/or substance abuse intervention and treatment.
• Ethical and legal standards related to client rights and the handling of client information during a treatment regimen.
• Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues, specifically 42 CFR, part 2.  
• Protocols and procedures of the legal system including the courts.
• Methods and techniques of research, data collections, statistical analysis and report presentation.  
• Computer applications and hardware related to performance of the essential functions of the job. 
• Community needs assessment and public health integration strategies.
• Interviewing techniques.
• Adult or adolescent development and the treatment of co-occurring mental disorders.
• Adult or adolescent learning theory and its application.
• Unique needs of client based on age, gender, developmental and cultural differences.

 Skill in:

• Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
• Selecting and motivating staff and providing for their training and professional development.
• Developing and monitoring budgets, contracts, and grant-funded projects.
• Developing curriculum and teaching classes/workshops.
• Evaluating program, curriculum and presentation effectiveness.
• Using tact, discretion, initiative and independent judgment within established guidelines. 
• Analyzing and resolving office administrative situations and problems.
• Researching, compiling, and summarizing a variety of informational and statistical data and materials.  
• Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
• Communicating clearly and effectively, both verbally and in writing. 
• Preparing clear and concise reports, correspondence and other written materials.

Mental and Physical Abilities:

• Assess and interpret social, cultural, economic and political trends.
• Develop and maintain effective working relationships with co-workers, clients and those encountered in the course of work.
• Organize work, set priorities, meet critical deadlines and follow up on assignments with a minimum of direction.
• Analyze, evaluate and diagnose situations and adopt effective courses of action.
• Effectively speak and make presentations before public groups and respond to questions. 
• Effectively handle problems involving several variables in non-standardized situations. 
• Read, analyze and interpret professional periodicals and journals, technical procedures and government regulations.
• While performing the essential functions of this job the employee is regularly required to sit and use hands to finger, handle, or feel.
• While performing the essential functions of this job the employee is regularly required to speak and hear.
• While performing the essential functions of this job the employee is regularly required to use sound and odor perception and discrimination.
• While performing the essential functions of this job the employee is frequently required to lift and/or move up to 25 pounds. 

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. 
• You must complete all sections of the application.  A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application.  Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.

• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. 
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. 
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards.  Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an application appraisal exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. 

Special Testing: The County of Mendocino is committed to the full inclusion of all qualified individuals.  In accordance with the Americans with Disabilities Act (ADA) and California’s Fair Employment and Housing Act (FEHA), if special accommodations for a disability or religious conviction are necessary at any stage of the application and/or testing process, please notify the Human Resources Department in advance at (707) 234-6600.  Reasonable notice is required to allow adequate time for review and evaluation of your request.

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.   

The County of Mendocino participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

• E-Verify Notice of Participation(Download PDF reader)
• Right to Work(Download PDF reader)

The County of Mendocino is an Equal Opportunity Employer