- Location
- Property - The Cosmopolitan, United States of America
- Type
- Full-time
- Department
- Marketing
- Seniority
- Manager
- Source
- Workday
Description
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Food & Beverage Marketing Manager for The Corner Store at The Cosmopolitan will lead the brand's creative identity, sales strategies, and guest engagement initiatives as a key member of the opening team. This role develops and executes marketing programs, promotional campaigns, and communications that drive revenue and enhance the venue's brand presence. As the face of the restaurant, the Manager oversees the reservations, works closely with hosts, and serves as the primary point of contact for VIP guests, ensuring exceptional service and memorable guest experiences. All duties are performed in accordance with MGM Resorts policies, practices, and procedures.
THE DAY-TO-DAY:
Proactively monitor and manage booking strategy for the dining venue; Coordinate with host team to ensure booking assignments meet brand and vibe standards
Communicate dining guidelines and venue availability to all property departments. Monitor and evaluate all guest reservations to ensure floor plan is maximized and aligns with staffing levels
Responsible for distributing venue information internally to all MGM related departments in advance of all events and promotions while working closely with sales & marketing hosts to mentor, coach and develop them while increasing their sales and generating venue revenue
Manage and attend all applicable trainings, meetings, pre-shifts, check-ins, outreach, promotions with full knowledge of operating hours, staffing, menu selections and pricing, venue availability and is responsible for the hosts knowledge of the same
Responsible for ensuring team meets exemplary customer service standards including recognition at the host podium and coordinating all special requests with the service teams
Develop strong rapport and strategic relationships with all relevant Casino, VIP, Entertainment, and guest facing departments, serving as the primary, go-to liaison for the brand to drive cross-property business and guest referrals
Deliver daily, detailed communication to the management team regarding high-profile guests, dining preferences, and specific seating arrangements to ensure the right guests are positioned in the right places for a flawless experience
Uphold and champion the premier brand standards, ensuring venue’s unique identity is represented in all internal and external marketing and promotional campaigns
THE IDEAL CANDIDATE:
2+ years of prior host, nightlife, entertainment, or relevant experience
Food and beverage management experience
Ability to work well in a team environment
Strong customer service skills
welcomes candor and invite honest dialogue
Thoughtful in their words and clear in their delivery, they communicate effectively across every level of an organization.
An uncompromising eye for detail
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=13011
Are you ready to JOIN THE SHOW? Apply today!