1- Internal Communications

• Develop and manage the annual internal communications calendar covering key employee communications, campaigns, business updates, organizational milestones, and employee engagement activities.
• Prepare, coordinate, and publish internal announcements and employee communications.
• Manage internal communication requests received from various departments.
• Manage approved communication channels and ensure information is communicated in a timely, consistent, and organized manner.
• Ensure all communications align with the company brand, communication standards, and approved messaging guidelines.
• Coordinate with relevant stakeholders to gather content, approvals, and necessary information before publication.
• Support employee engagement campaigns, awareness programs, and company culture initiatives.
• Maintain communication records and reporting related to internal communication activities.

2. External Events

• Coordinate the company's participation in approved external events, conferences, exhibitions, sponsorships, and industry forums.
• Plan and execute company-hosted and sponsored external events.
• Coordinate stakeholder-facing events, including broker forums, client engagement activities, provider awareness initiatives, wellness campaigns, and launch-related activations.
• Manage event requirements including venue selection, registration, branding, event logistics, suppliers, promotional materials, giveaways, and event operations.
• Coordinate with event organizers, agencies, vendors, and internal stakeholders to ensure successful delivery.
• Work closely with Marketing and Business teams to ensure all event materials align with approved brand guidelines.
• Monitor approved event budgets and track event-related expenditures.
• Prepare post-event reports summarizing participation, outcomes, learnings, and recommendations.
• Identify opportunities to enhance brand visibility through industry events and strategic sponsorships.

3. Partner & Stakeholder Engagement

• Support the planning and execution of engagement initiatives targeting brokers, clients, healthcare providers, and strategic business partners.
• Coordinate broker engagement activities including networking events, product awareness sessions, training programs, communication campaigns, and partner enablement initiatives.
• Support client engagement and retention programs, including wellness campaigns, client activations, Health Lounge initiatives, and customer-focused events.
• Coordinate provider and hospital awareness campaigns designed to strengthen stakeholder engagement and support business objectives.
• Collaborate with Sales, Customer Care, Operations, Product, and Marketing teams to ensure stakeholder engagement activities align with company priorities.
• Support the creation and distribution of stakeholder engagement materials, presentations, toolkits, and communication assets.
• Maintain stakeholder engagement calendars and activity tracking reports.
• Measure and report on engagement outcomes and recommend improvements where appropriate.

4. Launch Readiness & Campaign Support

• Support launch readiness activities for new products, services, digital platforms, and strategic business initiatives.
• Coordinate launch-related internal and external communications.
• Support the planning and execution of launch events, roadshows, stakeholder briefings, and awareness campaigns.
• Coordinate the development, production, and distribution of launch materials, presentations, sales enablement assets, and marketing collateral.
• Work closely with Product, Sales, Operations, Technology, Compliance, and Marketing teams to ensure launch activities are delivered successfully.
• Track launch milestones, dependencies, and communication requirements.
• Support public-facing brand activation initiatives associated with key launches and market expansion activities.
• Contribute to launch reporting and post-launch assessments.

5. Digital & Content Coordination

• Coordinate events content updates across approved digital platforms, including the company website and social media channels.
• Support social media content planning and campaign coordination in collaboration with Marketing and external agencies.
• Ensure all approved digital communications comply with brand, legal, regulatory, and communication requirements.
• Coordinate the development, maintenance, and distribution of marketing collateral, promotional materials, presentations, and communication assets.
• Maintain an organized repository of approved marketing and communication materials.
• Support content localization, translation coordination, and proofing activities.
• Assist in tracking digital communication and campaign performance metrics.

Qualifications & Experience

• Bachelor's degree in Marketing, Communications, Business Administration, Public Relations, or related fields.
• 5+ years of experience in communications, stakeholder engagement, event management, marketing coordination, or related field.
• Proven experience managing corporate events, conferences, sponsorships, and engagement initiatives.
• Experience supporting client, partner, broker, provider, or stakeholder engagement programs.
• Experience supporting product launches, brand activations, communication campaigns, or strategic initiatives.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Experience coordinating agencies, suppliers, vendors, and external partners.
• Good understanding of marketing, branding, customer engagement, and communication principles.
• Familiarity with digital communications, website content management, and social media coordination.
• Experience working within regulated industries is preferred.
• Proficiency in Microsoft Office applications and reporting tools.
• Excellent communication, interpersonal, presentation, and stakeholder management skills.
• Strong attention to detail with a proactive and solution-oriented mindset.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.