- Salary
- $1k – $2k
- Location
- Miami
- Type
- Full-time
- Seniority
- Manager
- Experience
- 3+ years
- Source
- RecruiterFlow
Description
Luxury Resort • Caribbean • Competitive + Service Charge
- Oversee daily beach and pool operations, ensuring seamless, high-touch service throughout the day
- Lead, train, schedule, and motivate the beach and pool team to consistently exceed guest expectations
- Ensure all areas, chairs, umbrellas, towels, cabanas, and surroundings are impeccably maintained and presented
- Monitor and respond to guest needs proactively, delivering personalised service and resolving concerns professionally
- Maintain cleanliness, organisation, and safety standards across all beach and pool areas at all times
- Conduct regular inspections and coordinate with Engineering, Housekeeping, and F&B on maintenance or operational matters
- Manage inventory and ensure adequate supplies are always available
- Support special events, private functions, and VIP arrangements
- Maintain accurate operational records and communicate issues to management promptly
- Minimum 3 years of supervisory experience within a luxury hotel, resort, or beach club environment
- Caribbean experience is essential and will be weighted heavily in the selection process
- Forbes Travel Guide experience is mandatory
- A genuinely energetic, physically active approach to leadership, this is an outdoor role that demands stamina and presence
- Strong leadership and team development skills with the ability to motivate and inspire
- Excellent guest relations and communication skills
- Strong organisational and problem-solving abilities with the ability to remain calm under pressure
- Knowledge of pool and beach safety and hospitality standards
- Proactive, decisive, and operationally strong, someone who takes ownership without requiring significant direction
- Lifeguard or pool safety certification is a strong asset
- Flexible availability, including weekends and holidays
- Competitive salary plus service charge of approximately USD $1,000 - $2,000 per month, depending on hours and occupancy
- Housing allowance provided
- Medical insurance
- Transportation provided