Regulatory Boards/Commissions Program Specialist V (DELEGATED) (2601125)

Recruitment Number: CCA-2026-0002

This posting is for the State of Hawaii, Department of Commerce and Consumer Affairs, Regulated Industries Complaints Office, Investigation Staff. 

The position is located on Oahu (Downtown Honolulu).

Salary: $6,221 to $7,568 per month (SR-24, Step D to I)
Note: Hiring rate will be based on availability of funds, the applicant's qualifications, and other relevant factors. 

THIS JOB POSTING WILL REMAIN OPEN UNTIL 15 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. The function of this organizational unit is to implement and maintain regulatory licensing laws for fifty-two (52) professions, trades, and vocations.

The primary purpose of this position is to provide administrative services to the various regulatory boards, commissions, and programs. This is the independent level in the Regulatory Boards/Commissions Program Specialist series and is responsible for assisting and advising assigned boards and commissions, independently performing work of a general nature under general supervision.
To qualify, you must meet the follwoing requirements: 

Education:
Graduation from an accredited four (4) year college or university with a bachelor's degree. 

Excess work experience as described under General Experience and Specialized Experience below or any other responsible administrative, professional or analytical work experience which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.

The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.

Experience:
General Experience: Two and one-half years (2-1/2) progressively responsible professional work experience which involved gathering, evaluating and analyzing facts and other pertinent information required to resolve problems and/or to determine and recommend appropriate courses of action. Such experience must have demonstrated the ability to elicit information orally and in writing, apply problem-solving methods and techniques, identify alternatives, use judgment in determining appropriate alternatives, prepare clear and concise written reports and recommendations for action, and deal satisfactorily with others.

Specialized Experience: One (1) year specialized experience in one or a combination of the following types of work: 

(1) Progressively responsible professional experience which involved providing support services to regulatory boards and commissions in the maintenance and coordination of ongoing activities, the conduct of investigations and studies, and the development of operational improvements. Such experience must have required an extensive knowledge and application of pertinent laws, rules and regulations applicable to regulatory programs.

(2) Progressively responsible professional work experience which required the knowledge and application of principles, laws, rules and regulations applicable to a regulatory program (e.g., conducting investigations or inspections to ensure compliance with regulatory laws, rules and regulations). Such experience must have included preparing written
reports concerning problems involved in the program, and reviewing and making recommendations to improve operational procedures.

In addition to 1 and/or 2 above, the work experience must have provided knowledge of principles and practices relating to public proceedings and public records, legislative processes, rule adoption processes, and public relations.

Knowledge:
Basic functions of regulatory boards and commissions, pertinent laws, rules and regulations; principles and practices of public administration; principles and practices of public relations; report writing; inspectional and investigational techniques and practices; general practices in the relevant occupations and businesses; trends in the field of occupational and business regulation, particularly with regard to the assigned boards and commissions.

Skills/Abilities:
Organize and carry out various support services for several assigned boards and commissions; coordinate requirements with other support services; conduct pertinent research and develop standards; speak and write effectively; deal effectively with board and commission members, the general public and others.

To view the Minimum Qualification Requirements in its entirety, please CLICK HERE.

Legal Authorization to Work Requirement: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.The State of Hawai‘i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation

ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.