- Location
- Athens
- Workplace
- Onsite
- Type
- Full-time
- Department
- Marketing
- Experience
- 1+ years
- Closing date
- Today
- Source
- CareersPage
Description
Dutch-Speaking Content Safety & Customer Support Agent
Work Model: On-site
Location: Athens, Greece
Join a team working on projects that help ensure content integrity and improve the safety of AI systems. You'll support users while applying policies carefully and making thoughtful decisions.
Key Responsibilities:
- Provide support via chat, email, and outbound calls.
- Review and handle content-related cases according to established policies.
- Make accurate decisions using strong critical-thinking and problem-solving skills.
- Communicate clearly and professionally with users.
- Contribute to maintaining safe and trustworthy AI systems.
Requirements:
- Native-level Dutch proficiency (C1) for nuanced policy decisions and effective communication.
- English B2 minimum, with C1 preferred for training and policy-related tasks.
- Minimum 1 year of experience in BPO, customer support, content safety, or a similar role.
- Strong decision-making, critical-thinking, and problem-solving skills.
What We Offer:
- Comprehensive training and ongoing support.
- Comprehensive well-being support.
- International and collaborative work environment.
- Opportunities for professional development.
Join our team and help shape safer, more reliable AI systems!