Senior Enterprise Software Specialist

Key Responsibilities:

Configuration & Delivery

• Design, configure, and develop enterprise software solutions to meet business requirements, including solutions on the Ivalua SaaS platform.
• Implement large workflows, multi-object data models, and platform extensions independently.
• Build prototypes and proof of concepts to validate business needs.
• Lead testing activities including defect triage and UAT.
• Review vendor-delivered configurations against agreed standards; provide structured feedback and track remediation to closure.
• Define acceptance criteria for vendor work (test evidence, security checks, performance, documentation, deployment readiness).
• Maintain a vendor quality log to inform updates to standards, templates, and contract deliverables.

Standards & Governance

• Lead configuration reviews; enforce naming conventions, reuse patterns, and integration standards.
• Document architectural decisions using Architecture Decision Records (ADRs), applying the comply-or-explain standard.
• Review configurations for security and compliance risks; flag deviations from applicable government information security standards or data classification requirements.
• Establish and maintain a minimum review checklist covering permissions, data models, workflow logic, integration touchpoints, auditability, and rollback.

Platform & Lifecycle Mastery

• Demonstrate a strong understanding of enterprise application architecture, development patterns, databases, and integration capabilities, and be able to quickly develop proficiency in Ivalua.
• Lead process mapping, workflow design, and business rule configuration across the procurement lifecycle.
• Design and maintain integrations with enterprise products (ERP, e-signature platforms), ETL processes, and system interfaces.
• Manage data migration and API setup safely, with pre-checks, reconciliation, and backout plans.
• Lead resolution of multi-module issues and production bottlenecks; proactively reduce platform risk and technical debt.
• Create and maintain solution documentation including user guides, technical specifications, test scripts, and support materials.

Ownership & Mentorship

• Take full ownership of broad, ambiguously-scoped projects and drive them to successful outcomes.
• Mentor junior team members through knowledge sharing, problem decomposition, and constructive feedback.

Strategy & Culture

• Translate team goals into actionable plans; contribute to project strategy and prioritisation.
• Coordinate cross-functional collaboration and facilitate alignment among stakeholders.
• Challenge existing processes constructively and drive continuous improvement at team and division level.
• Actively share learnings from successes and failures to enhance team performance.

 What We Are Looking For:

General Requirements

• Bachelor's degree or Diploma in Computer Science or related discipline.
• Minimum 2 years of experience in procurement, ERP or other enterprise software solution delivery, with hands-on experience in development, low code configurations and SQL (e.g. Ivalua, Coupa, SAP Ariba, Mendix, ServiceNow etc.).
• Prior Ivalua experience or certification is advantageous but not required. Candidates must be willing and able to learn and become proficient in Ivalua.
• Strong understanding of business processes, enterprise application workflows, and integration points.
• Experience or knowledge in procurement processes such as RFx, Contract Management, Supplier Onboarding, Procurement, and Invoicing is advantageous but not mandatory.
• Experience delivering large-scale, high-availability solutions using Agile methodologies (e.g. SCRUM).
• Proven stakeholder engagement experience across requirements gathering, configuration, UAT, and go-live.
• Strong analytical, problem-solving, communication, and interpersonal skills, with the ability to investigate issues using SQL and technical system knowledge, and to learn new enterprise SaaS platforms quickly.
• Genuine passion for public service and working for the public good.
• Experience in the Singapore Government space preferred.
• Knowledge of Singapore Government technology frameworks and platforms advantageous.
• Familiarity with public sector data protection and information security requirements advantageous.

Functional Configurator — Additional Requirements

• Proficient in translating business requirements into functional specifications.
• Experienced in leading user training and stakeholder presentations.
• Able to articulate technical concepts clearly to non-technical audiences.

Technical Configurator — Additional Requirements

• Proficient in SQL, workflow design, database management, and ETL/EAI configuration.
• Experience integrating ERP and enterprise applications with internal or external platforms through APIs, ETL/EAI, or other system interfaces. Prior experience with Ivalua integrations is advantageous but not required.
• Strong technical troubleshooting and system performance tuning skills.