Middle Office Administrator | S1 | Delivery & Security Team | Chief Operating Office | Corporate and Commercial Banking | Liverpool | Internal Mobility

Middle Office Administrator | S1 | Delivery & Security Team | Chief Operating Office | Corporate and Commercial Banking | Liverpool | Internal Mobility

Country: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

This role is in the Corporate & Commercial Banking Securities department.  You will be working with one of the various teams dealing with administration of the Bank’s Corporate and Commercial Security documents and files.

You’ll be part of a team responsible for reviewing facility and security documents and supporting Front Office in managing corporate and commercial customers through the fulfilment process, delivering an outstanding customer experience. Our teams cover all aspects of Corporate and Commercial core lending products with direct customer interaction and management of key agents (including solicitors and valuers) and stakeholders (including Relationship Teams, Credit, Products, Legal and Property Risk Management). As part of the new Delivery and Security team you will work alongside colleagues responsible for delivering loans and lending facilities for CCB with transaction values up to £350m.

We are focussed on transforming the way we deliver our service to customers through improving digital processes, evolving our documentation and processes and providing more expert legal and operational support to our customers and colleagues.

If you’re someone who’s performed a similar role and are interested in furthering your knowledge of corporate lending and securities, this is the perfect opportunity to develop your career.

THE DIFFERENCE YOU MAKE

Delivery & Security Chief Operating Office is looking for a Middle Office Administrator based out of Liverpool. FTC – 31/12/2026

• Carrying out document review tasks in the Securities Team, exhibiting a methodical approach and high attention to detail.

• Demonstrating a customer-first approach, always providing a short and certain customer journey.

• Identifying and reporting any concerns or potential improvements relating to process or customer experience.

• Helping Securities to support all stakeholders and customers and maintaining the Bank’s security records and database.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Carrying out document review tasks in the Securities Team, exhibiting a methodical approach and high attention to detail.

• Demonstrating a customer-first approach, always providing a short and certain customer journey.

• Identifying and reporting any concerns or potential improvements relating to process or customer experience.

• Helping Securities to support all stakeholders and customers and maintaining the Bank’s security records and database.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Good knowledge of legal and securities documentation, processes, controls, policies, procedures and terminology. (Required)

• Experience of work of an administrative nature, e.g. reviewing/handling documentation, data review and entry, etc. (Required)

• Excellent organisational and written & oral communication skills. (Required)

• A ‘can do’ attitude and desire to learn quickly and communicate effectively within the team. (Required)

• Able to manage own workload and work effectively as part of a larger team. (Required)

• Competent IT skills. (Required)

• Experience of working in financial services particularly in commercial lending/securities operations or in a legal services firm dealing with banking/finance/real estate documentation.

• (Required)

• Knowledge of commercial lending/security documentation, processes, controls, policies, procedures and/or terminology. (Required)

• A desire to work as part of a team supporting colleagues and customers. (Required)

• Knowledge of Excel and data review/analysis and working in a digital environment. (Required)

Hard Skills

• Good knowledge of legal and securities documentation, processes, controls, policies, procedures and terminology. (Required)

• Experience of work of an administrative nature, e.g. reviewing/handling documentation, data review and data entry, etc. (Required)

Soft Skills

• Excellent organisational and written & oral communication skills. (Required)

• A ‘can do’ attitude and desire to learn quickly and communicate effectively within the team.

• Able to manage own workload and work effectively as part of a larger team. (Required)

• Competent IT skills. (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£25,152.00 - £37,728.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.

• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.

• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.

• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.

• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s). 

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility -  Candidate Guidance.

If you want to know more about the opportunity:

Please contact: Debbie Huggins – [email protected]

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