Applications Administrator

We are seeking an Applications Administrator to join our team in Kyiv.

Quipu is the dedicated IT company of the ProCredit group, providing comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions. This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a range of different operations.

A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.

What your key responsibilities will be:

• Manage the day-to-day operation of the Application Support team, work assignments, and scheduling

• Providing technical direction and expertise in areas of application/software fixes, tuning, monitoring, troubleshooting, deployments, support, and documentation of standards and procedures for the administration and maintenance of all supported environments

• Support and maintenance of the core banking applications

• Perform core banking system configuration, parameterization, version upgrades, and maintenance

• Support the ongoing projects

• Provide support for the testing of new and existing software applications

• Participate in the process of integrating and releasing new application/software functionality, ensuring all service acceptance and operational deliverables have been successfully developed and agreed upon before handover, through the formal change management processes

• Troubleshooting a complex transactional application system based on MS SQL

• Investigate problems and other requests for support and determine appropriate actions to take

• Design, implement, and maintain functional reports in Visual Studio, Reporting Services

• Manage requests for IT application/system access, ensuring full compliance with agreed security policies and procedures

• Monitors production system notifications and acts accordingly to resolve urgent problems

• Produce management information reports

• Communication with 3rd party vendors

• Consulting internal departments, end-user support

Requirements:

• University Degree or equivalent in Computer Science or Engineering

• 2+ years of relevant IT experience, 1+ year in application support experience

• Experience in the analysis, design, development, implementation, testing, and maintenance of application systems based on SQL Server

• Knowledge of Microsoft products and Microsoft SQL Server tools

• Understanding of Core Banking Applications

• Understanding of banking business processes

• Good level of English, spoken and written

• Self-starter, well organized and motivated

• Ability to work under pressure and establish priorities

• Ability to work independently and as a member of a team

• Desire to learn and develop skills further

• Responsible and reliable

• Willingness to mentor and coach other team members

• Able to work across multiple projects simultaneously

What we offer:

• Modern and international working environment

• Challenging, engaging and varied tasks

• Personal and technical skills development with certified trainings

• Competitive salary

• Private health insurance