Overview

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

 
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

 

Responsibilities:

• Manage the administration and operational support of enterprise applications, SaaS platforms, and internally developed applications, ensuring high availability, performance, and operational excellence.
• Oversee application lifecycle management, including onboarding, upgrades, maintenance, enhancements, and retirement, and lead application transitions, knowledge transfer, and operational readiness for new solutions.
• Establish and maintain governance standards, policies, and operational procedures for enterprise applications, including access management, security controls, user provisioning, and role-based permissions.
• Ensure compliance with organizational security, audit, and regulatory requirements, and maintain application documentation, standards, and operating procedures.
• Manage software licensing across enterprise and SaaS applications, monitor license utilization, and optimize license allocation to reduce costs.
• Identify opportunities for software consolidation, contract optimization, and cost savings, partnering with Vendor Management and Procurement during license renewals and contract negotiations.
• Evaluate new software solutions based on business requirements and technical capabilities, and conduct Proof of Concepts (POCs), pilot programs, and technology assessments.
• Assess product roadmaps, upcoming features, and vendor capabilities, and recommend new technologies and platform enhancements that improve productivity and business outcomes.
• Drive adoption of new features across supported platforms and collaborate with business and technical teams to integrate enterprise applications.
• Support API integrations, automation initiatives, and workflow improvements, ensuring applications integrate effectively within the organization’s technology ecosystem.
• Contribute to the organization’s application strategy and technology roadmap.
• Work closely with business stakeholders to understand application requirements and identify improvement opportunities, serving as the primary point of contact for application-related operational issues and strategic initiatives.
• Identify opportunities to improve application performance, governance, security, and user experience, and monitor emerging technologies and industry trends to recommend innovative solutions.
• Develop metrics and reporting to measure application adoption, utilization, performance, and business value.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Information Systems, or a related field.
• 3 years of experience managing enterprise applications, SaaS platforms, or application operations, including governance, administration, and operational support.
• Strong understanding of software licensing models, license compliance, and optimization strategies.
• Experience evaluating software solutions, conducting Proof of Concepts (POCs), and supporting technology selection.
• Experience implementing application governance, access management, and security best practices.
• Knowledge of application integrations, platform administration, and operational support.
• Hands-on experience administering or supporting enterprise platforms such as Microsoft Azure, Azure DevOps, Microsoft Visual Studio, GitHub, SharePoint Online, boomi.com, Atlassian Suite and other enterprise SaaS or internally developed business platforms preferred.
• Excellent analytical, organizational, communication, and stakeholder management skills. ITIL knowledge is a plus.