- Location
- Bengaluru, KA,IN, IN
- Type
- Full-time
- Seniority
- Entry
- Source
- Eightfold
Description
-Conduct training sessions and provide guidance to assist clients in effectively navigating systems and resolving issues. -Ensure all client documentation adheres to current tax and mobility regulations, maintaining up-to-date records. -Address and resolve client issues promptly, escalating complex cases as needed. -Generate and deliver management reports to the Engagement team and other internal stakeholders. -Oversee and maintain accurate financial reporting using technology platforms. -Manage vendor invoices, including cash allocations, disbursements, billing, and reconciling complex backing sheets. -Aid teams with onboarding new clients, including conducting AML checks, drafting proposals, and preparing engagement contracts. -Work in collaboration with RandQ specialists on complex client cases. -Organize VIP briefings and provide administrative support to account managers. -Assist with UTR support, follow up on non-compliance for forms, and identify areas for process standardization. -As your expertise develops, you will: -Facilitate the training and skill enhancement of the wider team. -Forge and nurture robust client relationships, serving as a reliable advisor. -Understand client needs to deliver proactive solutions and informed recommendations. Identify and implement standardized approaches to enhance process efficiency and consistency. -Drive efficiency both onshore and offshore through effective coordination.
