Leadership Development Program - Various Locations

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 230 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com   In 2021, Pyramid and Benchmark Resorts and Hotels merged to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies.  We are growing and opportunities abound!    What really sets Pyramid apart from our competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.   There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.  

What you will have an opportunity to do:

Launch Your Career in Hospitality Leadership

At Pyramid Global Hospitality, we are excited to welcome recent college graduates into our Leadership Development Program (LDP) — a dynamic, hands-on experience designed to jump-start your career in hotel management.

This immersive 12-month program blends classroom learning, on-the-job training, and mentorship, preparing you to lead with confidence and impact in the hospitality industry.

Program Overview

As a Leader in Training, you will build on the foundation of your academic experience and gain real-world exposure across key departments in Operations or Food & Beverage. You’ll be placed in an Assistant Manager role from day one, with tailored development tracks to strengthen your leadership, operational, and business acumen.

You will gain exposure to:

• All facets of your discipline (Food & Beverage & Operations)
• Pyramid Global senior leadership and company culture
• Leadership and supervisory skills training and coursework
• Brand environments (dependent on placement)
• Distinctive, independent hotel properties (dependent on placement)
• Taskforce Management opportunities (dependent on availability)

In addition, you have virtual cross-functional exposure to the following departments:

• Business Development
• Revenue Management
• Sales & Marketing
• Rooms Division Leadership
• Human Resources

Online Coursework topics include:

• Time Management & Prioritization
• Building Relationships & Communication
• Motivating and Leading Teams
• Conflict Resolution & Problem Solving
• Critical Thinking & Decision Making
• Training & Performance Coaching

Work Environment:

• Fast-paced, guest-facing environment
• Indoor/outdoor work depending on department (e.g., valet, pool, banquets)
• Frequent interaction with guests, team members, and vendors
• Exposure to cleaning chemicals, food preparation areas, or laundry operations
• May work around loud noises (e.g., kitchen, events, lobby areas)
• Standing and walking for extended periods (often entire shift)
• Frequent lifting, carrying, pushing, or pulling (up to 25–50 lbs depending on role)
• Bending, kneeling, or reaching may be required (e.g., housekeeping, engineering)
• Ability to operate equipment (e.g., POS systems, housekeeping carts, dish machines)
• Variable schedule including nights, weekends, and holidays
• May be scheduled for early mornings or late-night shifts depending on department
• On-call availability or extended hours during peak seasons/events

Be part of something new. Be part of something big.
This is your opportunity to shape the future of hospitality with Pyramid Global — apply today and take the first step toward a rewarding leadership career.

What are we looking for?

• Recent college graduate or graduating senior (Bachelor’s degree or equivalent – Hospitality Management)
• High-level critical thinking and problem-solving ability
• Strong communication skills and a passion for hospitality and leadership
• Authorized to work in the U.S. – we will not be able to provide sponsorship during this program.
• Starting Salary: $50,000 - $60,000 annually - depending on location

Compensation:

$50,000

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$50,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.