- Salary
- $17 – $24
- Location
- 659 Washington Street Braintree, United States of America
- Workplace
- Hybrid
- Type
- Part-time
- Education
- High School
- Source
- Workday
Description
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham is seeking a dependable, patient-focused Clinic/Practice Assistant to support operations at South Shore Endoscopy Center in Braintree, MA. This role is an important part of the patient experience and helps ensure that patients, providers, and care teams receive timely, accurate, and professional administrative support throughout the scheduling, registration, check-in, check-out, and follow-up process.About South Shore Endoscopy Center
South Shore Endoscopy Center provides outpatient endoscopy services in a fast-paced, patient-centered environment. The team is committed to delivering high-quality, compassionate care while supporting efficient procedural workflows, clear communication, and a positive experience for every patient and family member.
Schedule and Location
This is a per diem hybrid position based at South Shore Endoscopy Center, 659 Washington Street, Braintree, MA. The anticipated schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. In this role, you will help fill staffing gaps caused by call-outs, vacations, leaves, and vacancies.
Qualifications
- High school diploma or equivalent required.
- Associate’s or bachelor’s degree preferred.
- One to two years of customer service experience required.
- Prior medical office, ambulatory care, procedural, scheduling, or patient access experience preferred.
- Experience with electronic medical record, registration, scheduling, or billing systems preferred; Epic experience is a plus.
- Strong computer skills and comfort using Microsoft Office and standard office technology.
Additional Job Details (if applicable)
Why Join Mass General Brigham?
At Mass General Brigham, you will be part of a collaborative, mission-driven organization dedicated to improving the health and well-being of the communities we serve. This role offers the opportunity to contribute to an essential patient care environment while working with a supportive team focused on quality, service, and continuous improvement.
Ideal Candidate
The ideal candidate is a proactive administrative professional who enjoys helping patients, supporting a team, and keeping daily operations running smoothly. They bring strong customer service experience, a high level of accuracy, comfort with technology, and the ability to adapt in a fast-paced healthcare environment.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.