Workforce Management Project Lead

Lead the Workforce Management workstream for the United States. Act as the primary US counterpart to the Global WFM Lead. Lead and coordinate local WFM SMEs and business representatives. Represent US business requirements, risks, issues, and decisions within the global project team. Ensure alignment between global Sakura standards and local operational requirements. Drive stakeholder engagement across Operations, HR, Payroll, Workforce Planning, and business leadership teams. 8+ years of experience in Workforce Management, Time & Attendance, Scheduling, Operations, HR Technology, Payroll, or Transformation Programs. Strong understanding of manufacturing and office hourly workforce management processes, including where close collaboration with the Time & Attendance workstream is required for office hourly workers. Experience with Time & Attendance, Scheduling, Labor Management, and Workforce Planning processes. Experience leading SME teams and business workstreams within complex transformation programs. Experience with testing, deployment, business readiness, and operational stabilization activities. Strong stakeholder management and communication skills. Ability to collaborate effectively with both business leaders and global project teams. Hands-on approach with willingness to actively support testing, deployment, hypercare, and issue resolution activities. Experience with UKG Workforce Management or comparable platforms. Experience supporting large manufacturing and office hourly employee populations. Experience with Payroll and HCM integrations. Experience in multi-site operational environments. Experience supporting transformation, carve-out, or Transition Service Agreement (TSA) transition programs. Ability to understand business goals and then design & implement new approaches, policies and procedures to affect continual improvements in business objectives Support adoption and optimization of existing UKG Workforce Management capabilities within Keurig operations. Ensure business requirements, labor rules, attendance policies, operational practices, and compliance requirements are addressed. Support fit-to-standard workshops and solution design reviews. Coordinate participation of local SMEs, supervisors, payroll teams, planners, managers, and business representatives. Support defect triage, issue resolution, retesting, and business sign-off activities. Support cutover planning, deployment readiness, and go-live execution. Build and lead a network of WFM SMEs and local champions. Support development and delivery of training materials, workshops, and knowledge-transfer sessions. Ensure managers, supervisors, planners, HR teams, payroll teams, and business users are prepared to operate in the future-state environment. Coordinate SME support and issue resolution activities during the interim operational support phase. Support business teams until steady-state support structures are fully established. Ensure successful transition from project support into business-as-usual operations.