Inside Business Development Manager

About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.

Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.
 

Job Description:

WHY THIS ROLE MATTERS

Not every provider account needs a field visit to grow — and the Inside Business Development Manager is the person who proves it. Working virtually across a defined territory of Hydrafacial provider accounts, the IBDM drives consumable revenue, improves utilization, and reactivates underperforming accounts through strategic virtual engagement, data-driven business planning, and expert clinical guidance. This role is a critical complement to the field commercial team, ensuring that no account is left without a growth strategy.

WHAT YOU’LL DO

• Strategically manage a defined territory of provider accounts for Hydrafacial and the full SkinHealth Systems treatment platform, driving growth in consumable sales, treatment utilization, and device loyalty through primarily virtual engagement.

• Develop and execute individualized business plans for each account focused on patient acquisition, treatment menu optimization, ROI improvement, and booster penetration.

• Analyze account performance data to identify gaps and opportunities — including underperforming accounts, upgrade candidates, and trade-up opportunities.

• Deliver consistent virtual training and onboarding for new estheticians and provider staff, covering treatment protocols, booster education, and front desk sales enablement.

• Provide full practice support including consultation strategy, treatment planning, patient experience optimization, and in-practice operational guidance.

• Guide Silver Circle (underperforming) accounts through reactivation strategies, providing targeted business support to restore utilization and revenue.

• Support capital lead generation, qualification, and follow-up in close partnership with the Capital Sales Manager.

• Educate clients on loyalty programs, the My Beauty Health App, and the online ordering platform to improve operational efficiency and retention.

• Partner daily with Capital Sales Managers, Regional Training Specialists, and field Business Development Managers to execute regional strategies and ensure seamless account coverage.

• Attend required company meetings, including Global Sales, Mid-Year/Regional meetings, and special events as needed.

• Maintain thorough daily documentation of all customer interactions, business plans, and account updates in Salesforce.

• Work Pacific Standard Time

• Perform other duties as assigned.

WHAT WE’RE LOOKING FOR

Required

• High school diploma or GED.

• Demonstrated ability to build and execute business development or account management strategies that drive measurable client growth.

• Experience working directly with medical practices or med-spas to increase patient volume and revenue.

• Experience delivering virtual training or providing remote account support.

• Prior experience in a strategic sales, territory management, or key account role.

• Strong business acumen with understanding of pricing strategy, menu development, and ROI communication.

• Proven success in consultative sales, upselling, and client relationship management.

• Proficiency with CRM platforms (Salesforce preferred) and virtual collaboration tools.

• Excellent communication, planning, and organizational skills.

• Willingness to attend company events and meetings requiring occasional travel.

Preferred

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Aesthetic license or familiarity with the skincare or medical aesthetics industry.

• Experience with Salesforce CRM.

PHYSICAL REQUIREMENTS OF THE JOB

• Primarily office or home-office based role; prolonged periods of sitting at a desk and working on a computer or phone for up to 8 hours per day.

• Ability to use a computer, keyboard, and video conferencing tools for extended periods; good visual acuity and manual dexterity required.

• Occasional travel by car or plane for company meetings, trade shows, and regional events — approximately 10–20% annually.

• Must be able to carry presentation materials and a laptop weighing up to 40 lbs.

We mean it when we say you’ll LOVE this role. 

Base Pay: $30.00/hour + commission

What else can you expect with Hydrafacial?
PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!

Hydrafacial is proud to be an equal opportunity employer.  We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws.  We are committed to working with and providing accommodation to applicants with physical and mental disabilities. 
 

Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.