Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

Job Summary: The Consultant I works among a team of professionals responsible for developing standardized solutions for our customers. This role will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, the Consultant I will also manage escalated events as appropriate.

Essential Responsibilities / Duties

• Install, upgrade, test, and configure systems as part of completing implementation project.

• Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals

• Inform customer and other stakeholders of project progress

• Perform post-sale initial technical implementation of technology products

• Conduct tasks and assignments as directed

• Work under moderate supervision with some latitude for independent judgment

• Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

• Configure, validate, and test EDI implementations based on customer and trading partner requirements.

• Perform end-to-end EDI document testing and validation to ensure successful customer readiness and production deployment.

• Manage multiple implementation projects while meeting quality and delivery expectations.

• Collaborate with internal teams and customers to resolve implementation issues and achieve successful go-live.

Minimum Requirements

• Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience.

• Excellent communication skills

• Strong analytical, problem solving and troubleshooting skills.

Preferred Experience

• Excellent organizational skills and ability to manage multiple projects concurrently

• Ability to apply, test, and re-configure data rules to produce desired results

• A balanced mix of skills: driver and facilitator, tactical leader and doer

• Experience with EDI, XML, data mapping and analysis, or SaaS implementations.

• Ability to communicate effectively with customers and internal stakeholders in a technical, customer-facing environment.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. 

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.