- Location
- Four Seasons Hotel Kuala Lumpur, Malaysia
- Type
- Full-time
- Visa
- Not sponsored
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.
About Four Seasons Hotel Kuala Lumpur
Four Seasons Hotel and Residences is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.
The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.
An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.
The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.
Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 135 hotels and 59 private residences in major city centers and resort destination in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
F&B Supervisor - Banquet
The F&B Supervisor – Banquet is responsible for overseeing the day-to-day banquet operations, ensuring exceptional service standards are consistently delivered for meetings, conferences, weddings, social events, and other functions. This role supports the Banquet Management team by supervising service staff, coordinating event execution, maintaining operational excellence, and creating memorable guest experiences in line with Four Seasons' luxury hospitality standards.
What You Will Do:
Supervise banquet operations before, during, and after events to ensure seamless execution.
Lead, motivate, and support the banquet service team to deliver exceptional guest service.
Conduct pre-function briefings to communicate event details, service expectations, and guest requirements.
Coordinate with the Culinary, Stewarding, Housekeeping, Engineering, and Events teams to ensure smooth event operations.
Ensure banquet rooms are properly set up according to event orders, floor plans, and brand standards.
Monitor food and beverage quality, presentation, and service throughout each event.
Address guest requests, concerns, and special requirements promptly and professionally.
Maintain cleanliness, safety, and hygiene standards in all banquet areas.
Support training and coaching initiatives to develop team members' product knowledge, service skills, and operational procedures.
Assist with scheduling, staffing allocation, and performance monitoring to meet operational needs.
Ensure compliance with hotel policies, health and safety regulations, and food safety standards.
Monitor inventory and banquet operating equipment, reporting maintenance or replacement needs when necessary.
Complete operational reports and communicate event outcomes or service issues to management.
Promote teamwork and maintain a positive working environment across departments.
What You Bring:
Diploma or Degree in Hospitality Management, Hotel Management, or a related field is preferred.
Minimum 2–3 years of banquet or food and beverage supervisory experience in a luxury hotel or upscale hospitality environment.
Strong knowledge of banquet service standards, event operations, and food and beverage service techniques.
Proven leadership and team supervision skills.
Excellent interpersonal, communication, and guest service skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Strong organizational and problem-solving abilities.
Proficiency in Microsoft Office and familiarity with hotel property management or point-of-sale systems is preferred.
Ability to stand and walk for extended periods and occasionally lift or move banquet equipment in accordance with operational requirements.
Excellent reading, writing, and oral proficiency in English language.
Must be able to speak, read, and write Bahasa Malaysia.
Must have the right to work in Malaysia.
What We Offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Work Type: Full Time
Join Our Team
Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
What to expect: You will……
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Visa sponsorship is not available for the role. Due to strict work permit regulations, position is applicable to local candidates or candidates with Malaysian Permanent Resident status holder only. Only successful candidates will be contacted.
