- Salary
- $28 – $35
- Location
- Police Department, United States of America
- Type
- Full-time
- Closing date
- Yesterday
- Source
- Workday
Description
Pay range: $28.67-$35.85 per hour
Accepting applications until Friday, July 17th. If selected, Interviews will be held on Thursday, July 23rd.
Essential Duties and Responsibilities:
1. Manages the radio system for the entire City, which includes Police, Fire, Water Utilities, and Public Works Operations. Is the City’s representative at regional meetings since the radio system is connected to the greater Kansas City metro area.
2. Functions as TAC (Terminal Agency Coordinator), ensuring proper training and the validation of information for the local, state, and national Criminal Justice Information Systems.
3. Serves as the Local Agency Security Officer (LASO) with regard to the use of CJI (Criminal Justice Information) and MSHP (Missouri State Highway Patrol) databases to ensure access, use, and connections follow required security
measures.
4. Serves as System Administrator for the Computer Assisted Dispatch/Records Management System (CAD/RMS), assisting other Divisions of the Department with system capabilities and training. Provides reports and statistics as
requested.
5. Point of contact for users that have questions, issues, and problems related to radio systems and for all other Police staff technical issues. Receiving and documenting all calls, requests, and inquiries in call logging system. Gather
appropriate information to document each request. Perform Level I and Level II troubleshooting on technical issues reported.
6. Coordinates acquiring and dispositions of Police Department technology with ITS Department. Perform installation of Police hardware and software per ITS procedures and coordinate install activities with impacted personnel. Provide
a high level of customer service and end user assistance in facilitating the installation of equipment.
7. ITS liaison for the Police Department with the City’s Information Technology Services.
8. Assist in maintaining the Police Department’s inventory of technology for MERP purposes. Document all changes to IT assets and conduct routine inventory checks as requested.
9. Is the City’s representative on various MARC (Mid-America Regional Council) committees and boards related Public Safety Communications initiatives in the greater Kansas City area.
EOE
