Intake Representative | Boro Park, Brooklyn, NY · $50,000–$65,000
About the Role
A growing healthcare company in Boro Park is hiring a full-time Intake Representative to manage patient intake and guide new leads through onboarding. The role blends customer service with a sales mindset, so it's a good fit for someone personable who also knows how to close. You'll be the first voice patients hear, so tone and follow-through matter as much as the paperwork.
Key Responsibilities
Lead Management & Conversion
- Answer and follow up on incoming inquiries from prospective patients
- Qualify leads and determine service eligibility
- Follow up with leads to increase conversion rates
Patient Intake & Support
- Guide patients through the intake process with professionalism and care
- Collect and verify patient information and documentation
- Provide clear explanations of services, processes, and next steps
Internal Coordination
- Coordinate with internal departments to ensure smooth onboarding
Qualifications
- Prior experience in intake, sales, or customer service in a healthcare setting
- Strong communication and interpersonal skills
- Sales-minded with the ability to motivate and convert leads
- Highly organized and detail-oriented
- Ability to handle sensitive information with discretion and professionalism
Interested? Send your resume to: [email protected]