Business Project Senior Supervisor - Vendor Fee Reimbursement (VFR) - Evernorth - Remote

Role Summary

The Business Project Senior Supervisor leads the Vendor Fee Reimbursement (VFR) team. This role ensures daily operations run smoothly, meet compliance standards (including SOX), and improve over time. You will lead team performance, drive automation, and partner across the business to ensure accurate data and efficient processes.

Key Responsibilities

• Lead and coach the VFR team, including 1:1s, performance reviews, and team meetings
• Manage team schedules, coverage, PTO, and time approvals
• Prepare and present monthly executive reports
• Maintain and update standard operating procedures (SOPs) in KX
• Support system updates, releases, and process changes with strong risk planning
• Resolve complex issues and escalate when needed
• Identify risks and drive process improvements, including automation opportunities
• Partner with teams across Clinical, Provider Operations, Commercial, Client Management, and Compliance

Qualifications

• High School Diploma required. Bachelor’s degree preferred
• 2+ years’ experience as a people leader, (Supervisor and/or Sr. Supervisor) required
• 1+ years’ experience with SOX cycle required
• Experience with Interface and VFR preferred
• Strong communication and problem‑solving skills
• Ability to analyze data and identify trends
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Able to manage priorities in a fast‑paced environment

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 77,700 - 129,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.