Provider Rel Liaison

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This position is responsible for providing system knowledge to maintain clinical information systems relationship between the hospital and physician office systems. This position will serve as the primary resource to physicians and will assist with recredentialing and onboarding of faculty and advanced practice providers. The analyst will assist in identifying systems solutions to meet functional needs, streamline, and ensure patient safety and confidentiality.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High school diploma or equivalent

EXPERIENCE:

1. One (1) year of recent clinical, hospital or physician office experience

2. One (1) year personal computer experience, i.e. word processing, spreadsheets, email software, etc

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. One (1) year of experience with privileging/credentialing.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Facilitates classroom training, one-on-one training, and end-user remediation for adult learners. Assesses staff readiness and abilities in the use of applicable systems. Provides end-user systems support. This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.

2. Identifies & resolves daily problems. Analyzes system issues and workflows and corrects system errors, as assigned. Assists in modification requests as assigned. Engages in expanding knowledge of existing user workflows.

3. Coordinate the completion of reappointment with providers.

4. Implement reappointment process for all Department of Medicine faculty and advanced practice providers.

5. . Assists in performing functional and integrated testing for basic workflows. Maintains an understanding of supported applications.

6. Participates in training and professional development sessions. Participates in departmental teams. Travels independently to remote sites and communicates back to the team while working offsite (if assigned).  Offers assistance and support to co-workers. Contributes to building positive team spirit and cohesiveness. Balances team and individual responsibilities. Works proactively and cooperatively in group problem-solving situations. Encourages peers to seek innovative approaches to solve problems. Engages peers/ employees in improving the quality of the work.

7. Provides project support for the department, including planning and coordination of projects; automations of processes; implementation of new applications involving physician workflow; enhancement of existing physician workflow processes, and the training, evaluation, testing and maintenance of assigned projects. Develops and administers formal and informal project level communications at all levels in accordance with communication plans and requirements.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must be able to sit for long periods of time.

2. Must have visual and hearing acuity within the normal range.

3. Must have manual dexterity needed to operate computer and office equipment.

4. Must be Able to lift, push or pull 10-20 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment.

2. May require travel.

SKILLS AND ABILITIES:

1. Demonstrated ability to be self-directed.

2. Excellent analytical, organizational, and interpersonal skills.

3. Possess excellent written and verbal communication skills.

4. Handle and maintain confidential information.

5. Ability to work well under high stress conditions.

6. Adaptable to various workloads and assignments.

7. Effectively work with multi-disciplinary groups.              

8. Ability to prioritize tasks and work in a fast paced, rapidly changing environment. 

Additional Job Description:

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

UNTWN Uniontown Hospital

Cost Center:

404 UNTWN Medical Staff Affairs

Address:

500 W Berkeley Street

Uniontown

Pennsylvania

Equal Opportunity Employer

 

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.