Operations Manager

The Operations Manager is responsible for the coordination and scheduling of the Jackson 
Community Center (JCC) and Village Parks. This position reports to the Parks and Recreation Director and hires, trains, supervises, schedules, and evaluates building staff.  The Operations Manager serves as the liaison for long-term renters of the Community Center and assists the Director in planning and implementation of recreational programming and special events. Additionally, this role is responsible for clerical, secretarial, financial, and administrative work by answering phones, greeting the public, providing customer assistance, cashiering, data processing and building supply ordering. Role also includes bookkeeping which shall be comprised of daily deposits, registration administration and departmental marketing. This role will work approximately 30 hours per week from 10AM-4:30PM, with a 30 minute unpaid break, Monday through Thursday with occasional Fridays.Other duties or functions may be required from time to time, and thus the information below is not an exhaustive list of responsibilities for this role.
• Responsible for scheduling and coordinating Community Center and Village Parks 
facilities for programming, rentals, and special events.
• Serves as liaison to contracted users of the Community Center including but not limited 
to, the Washington County Boys and Girls Club and Kettlebrook Church.
• Maintains rental records and communicates rental schedules and requirements to public 
works.
• Coordinates the office and custodial/maintenance operations for the Jackson Community 
Center.
• Maintains safety records and logs for cleaning chemicals and procedures as required.
• Performs janitorial/custodial tasks as needed at the Jackson Community.
 • Develops and maintains office forms, files, and procedures for the department.
• Responsible for the layout and printing of bi-annual Activity Guide and all event 
marketing, coordinates content with Recreation Supervisors and Director.
• Assist with administrative tasks involving seasonal personnel, budgeting, facilities, and 
program information/registration.
• Works with the Director and Recreation Supervisors in acquiring grants and 
sponsorships.
• Oversight of Fitness Center operations, memberships, reports, check-ins, renewals, 3rd
party reimbursements and reports.
• Responsible for marketing including, but not limited to print and web ads, email blasts 
and Facebook page updates.
• Works with Village Clerk for updating departmental information on the Village Website.
• Assists in the coordination of special events along with the Recreation Supervisors and 
Director, including Action in Jackson and multiple Friends of Jackson Parks and
Recreation events.
• Maintains a positive, helpful and cohesive partnership between the Parks and Recreation 
Department and long-term facility rental groups.
• Responds to inquiries from employees, citizens, and others and refer, when necessary, to 
appropriate persons.
• Serves as treasurer including receipting various payments, posting monies to appropriate 
accounts and balancing deposits for the Village Treasurer and provides financial reports 
to the Director.
• Works with the Village Treasurer in preparing weekly batch deposits for the Village 
accounting system.
• Compose, type, and edit correspondence, reports, memoranda, and other materials 
required.
• Hires, trains, supervises, schedules, and evaluates front staff including Office Assistant, 
Custodians and Building Supervisors, and Building Assistants.
• Acts as “substitute” for front desk staff when applicable and necessary.
• Attends conferences, workshops, and meetings to further educate and maintain 
certifications.Experience working in parks and recreation. Candidates also should demonstrate knowledge of 
best practices as it applies to accounting, scheduling, bookkeeping, Microsoft Office, Google 
Docs and social media account management. Bachelor or associate degree in Recreation 
Management, Business Administration or related field.Working knowledge of computers and electronic data processing; working knowledge of modern 
office practices and procedures; knowledge of accounting principles and practices. Ability to 
perform daily accounting duties accurately; ability to effectively meet and serve the public; 
ability to communicate effectively verbally and in writing. The ability to multi-task and use a 
phone system; a higher level of computer literacy including Microsoft Office, general desktop 
publishing software; registration and facility registration programs RecDesk; copy machine. The 
ideal candidate will have basic knowledge of facility maintenance. The ability to handle stressful 
situations and function well within a fast paced, multi-tasking environment.