- Location
- West Perth - Member Service Centre and Travel Centre, Australia
- Type
- Full-time
- Seniority
- Manager
- Source
- Workday
Description
About RAC Travel
As Western Australia's oldest travel agency, RAC Travel has been helping the community and members alike explore the world for generations. Backed by the trusted RAC brand, we're a team of accredited travel specialists passionate about creating seamless, high-quality travel experiences. From tailor-made and multi-stop itineraries to luxury cruises and expedition journeys, we combine expert advice, industry knowledge, and genuine care to make every trip unforgettable.
Cruising is one of our key specialties, with our consultants renowned for crafting exceptional experiences across the world's leading cruise lines.
With over 1.3 million RAC members, we're proud to deliver the trusted service and expertise that keeps members travelling with us time and time again.
As RAC Travel continues to grow, we are seeking Expressions of Interest from passionate internal team members interested in stepping into an Assistant Travel Manager opportunity across our Travel Centres in West Perth, Carousel, Joondalup, and Karrinyup.
This is an exciting opportunity to take the next step in your leadership journey, supporting the Travel Team Manager in driving team performance, coaching consultants, and delivering exceptional service and sales outcomes, while continuing to inspire unforgettable travel experiences for our members.
One Assistant Travel Manager opportunity is available at each of the following locations:
RAC West Perth Travel Centre
RAC Carousel Travel Centre
RAC Joondalup Travel Centre
RAC Karrinyup Travel Centre
Full-time availability working across a 7-day rotating roster including weekdays, weekends, and late-night trade, is required.
EOIs close Friday 24 July 2026.
Your day-to-day impact
Every day is an opportunity to lead by example, support your team, and help deliver exceptional travel experiences. You will:
Support the Travel Supervisor with the day-to-day leadership and operations of the store.
Coach, mentor, and motivate Travel Consultants to achieve sales and service targets.
Lead the team in the Supervisor's absence, ensuring smooth daily operations.
Drive sales performance while identifying opportunities to grow revenue and member value.
Support rostering, team communication, and operational excellence.
Assist with onboarding, training, and developing new and existing team members.
Resolve customer enquiries and support outstanding member experiences.
Foster a positive, engaged, and high-performing team culture.
What you'll bring
We're looking for an experienced travel professional ready to take the next step into leadership with:
Extensive experience in retail travel sales.
A proven ability to consistently achieve sales and service outcomes.
Strong destination, product, and cruise knowledge.
Experience coaching, mentoring, or supporting team members.
Excellent communication and relationship-building skills.
Experience using Sabre or a similar GDS system.
Strong organisational skills and the ability to thrive in a fast-paced environment.
A collaborative leadership style with a passion for developing others.
Availability to work a 7-day rotating roster including late nights, Saturdays and Sundays.
Why you'll love working with us
At RAC, we reward performance, invest in development, and provide genuine career opportunities. Benefits include:
Competitive fortnightly salary plus uncapped incentives.
Ongoing leadership development and career progression opportunities.
Annual famil opportunities and travel experiences.
Exclusive RAC member discounts and benefits.
Discounts on insurance products plus free roadside assistance.
Health and wellbeing programs.
Police clearance covered by RAC.
Access to one of Perth's largest social clubs.
A strong commitment to diversity, inclusion, and culture.
How to Apply
If you're passionate about travel and ready to grow your leadership career while helping shape the success of your team, we'd love to hear from you.
Click 'Apply' today and submit your Expression of Interest, including your preferred store location(s).
About RAC
At RAC, we're committed to creating an inclusive workplace where everyone feels welcome and valued. We encourage applications from people of all backgrounds and are happy to provide adjustments throughout the recruitment process if needed.
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