PHARMACY AUTHORIZATION AND ASSISTANCE SPECIALIST

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.

We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. 

Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Desired/Required Qualifications: 

Education: Michigan Pharmacy Technician Licensure required 

Experience: Retail pharmacy and/or infusion pharmacy, claim reconciliation or accounting background helpful. 

Primary Duties and Responsibilities (Essential Functions): 

• Complete entire prior authorization process for prescriptions processed by the CHC retail specialty pharmacy.  

• Research, identify and track available copay, foundation and manufacture free drug assistance programs for eligible patients. 

• Track expiration dates, renewal requirements and reapplications for ongoing patient assistance support. 

• Collect required documentation and necessary signatures for enrollment process. 

• Maintains up-to-date knowledge of available assistance programs, eligibility requirements and program changes. 

• Responsible for communicating with various departments regarding status of prescription and additional support that may be needed (Social Work for medical financial assistance, Care Coordination for education, Nursing, etc.) 

• Input customer and prescription data into pharmacy computer system. Create prescription labels, accurately retrieve medication for dispensing, done under supervision of pharmacist and in accordance with local and federal law. 

• Insures the safety of all patients and personnel by following CHC protocols and NIOSH/OSHA guidelines for preparation, delivery, and disposal of potentially cytotoxic agents. 

• Inventory control and accurate handling of pharmaceuticals, packing slips and invoices. 

• Handle telephone inquiries and assist in resolving issues and complaints in a timely manner. 

• Ensure claims are properly filed in the QS-1 NRx environment and Point-of-Sale system.  

• Enters physician orders correctly, checks patient profiles, allergies, duplicate therapies and drug interactions for review by a Pharmacist or other qualified healthcare professional. Precisely charges and credits patients, nursing units, and other facilities for medications dispensed from Pharmacy. Monitors and maintains drug (including controlled substances), research, indigent, and sample inventories and associated logs. 

• Accept telephone prescriptions and refills from physician offices as well as written prescriptions from patients. Complete paperwork related to filling prescriptions. 

• All other duties as assigned.