Program Governance Specialist

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

The Program Governance Officer is responsible to support the Recruitment, Performance Management, and Leader Promotion initiative of the company. The position is expected to implement onboarding, performance monitoring and offboarding of Financed and non – financed recruits and leader promotion.

Once hired, the candidate is expected to be responsible for:

• Develop and implement processes in onboarding of recruits and leader promotion to different financed and non – financed program
  • Assessment of document submission and completion
  • Generate contract for all financed programs
  • Background screening of EADP and ELDP program
  • Monitor onboarding status (Training completion, License process and coding)
  • System enrolment (System and finance tagging)
• Implement the Performance Monitoring and Payout Process
  • Generate and cascade of weekly performance report
  • Consolidate the engagement and training completion in the system
  • Consolidate, present and implement agency appeals
  • Generate month end report
  • Validate performance and process financing payout
• Implement the offboarding process
  • Identify and generate reports for non-performing recruits and leaders
  • Communication to ASG and Distribution Leaders of the cease of financed program contract to non-performing recruits and leaders
  • Consolidate, present and implement agency appeals
  • Process the clawback provision of the program (if any)
• Oversee the admin requirements of the recruitment team
• Manage the budget, service provider contract and team’s IT requirements
• Ability to collaborate with different stake holders
• Ability to effectively communicate in all level of the organization
• Can lead projects and other tasks that will be assigned

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.