Business Development Manager (ZR-710)

We are hiring an experienced Business Development Manager – International BPO Sales to generate new business and sell BPO outsourcing services to clients across the USA, Canada, UK, and Australia. The ideal candidate will have a strong background in international BPO sales, a proven ability to close enterprise contracts, and experience building long-term client relationships.

Key Responsibilities:

• Generate new business opportunities through outbound prospecting, networking, referrals, and inbound leads.
• Build and maintain strong relationships with international clients.
• Conduct discovery calls, client presentations, and Zoom meetings.
• Prepare proposals, pricing, and customized outsourcing solutions.
• Manage the complete sales cycle from lead generation to contract negotiation and closure.
• Maintain CRM records, sales pipeline, and forecasting.
• Collaborate with operations and delivery teams to ensure smooth client onboarding.
• Meet or exceed monthly and quarterly sales targets.

Requirements:

• 5–8 years of international B2B/BPO sales experience.
• Proven experience closing deals with clients in the USA, Canada, UK, or Australia.
• Experience selling one or more of the following services:
  • Customer Support
  • Technical Support
  • Remote Staffing
  • Virtual Assistants
  • Back Office Services
  • Lead Generation & Appointment Setting
  • Data Entry
  • Accounting Support
  • AI-enabled Outsourcing
  • Healthcare BPO
  • Legal Process Outsourcing (LPO)
  • IT Outsourcing
  • Recruitment Process Outsourcing (RPO)
• Strong consultative selling, negotiation, objection handling, and relationship management skills.
• Experience with CRM platforms and sales enablement tools.
• Excellent written and verbal communication skills.

Preferred Background:

• Any international BPO serving clients in the USA, Canada, UK, or Australia.

Preferred Tools:

• HubSpot
• Salesforce
• Zoho CRM
• Apollo.io
• ZoomInfo
• Lusha
• Outreach
• Salesloft
• Instantly
• LinkedIn Sales Navigator
• Zoom
• Slack
• Microsoft Teams
• Microsoft Office / Google Workspace
• AI productivity tools (e.g., ChatGPT)

Other Details:

• Job Type: Full-Time
• Location: Onsite
• Office Location: Shaheed-e-Millat Road, off Shahrah-e-Faisal, Karachi
• Working Hours: 8:30 AM – 5:30 PM EST (5:30 PM – 2:30 AM PKT)