Food Service Worker, Team Lead S04, The Statler Hotel

The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment.

The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality.

The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program.

   

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

 

The primary role of our Team Leader is to maintain standards of the department with regards to food safety and sanitation, guest satisfaction, and quality of production. The team leader must be willing and able to support any position that needs help in Mac’s Café and Terrace Restaurant. Work schedules are variable based on business needs and may require night, weekend, or holiday availability.

Required Qualifications:

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.

• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members. 

• At least two years related of food service experience.

• Excellent employee relation skills

• Good customer service skills

• Must be able to stand for long periods of time

• Must maintain an up to date “food handlers” safety certification

• Have a working knowledge of food preparation equipment, including fryer, choppers, slicers, mixers,

• ovens, steamer and various hand tools including knives

• Is knowledgeable of allergens and is able to serve a guest with a known allergy

• Must be able to work a variable work schedule that may include days, nights, weekends, Holidays, special events; subject to change on short notice.

Preferred Qualifications:

• Cashiering background at the Statler Hotel

• Minimum two years’ experience at the Statler Hotel’s Ground Floor Restaurants.

• History of positive feedback from co-works, guests, and previous managers

   

University Job Title:

Food Service Worker S04

   

Job Family:

United Auto Workers

   

Level:

S04

   

Pay Rate Type:

Hourly

   

Pay Range:

Refer to Union Pay Rates Link Below

   

Remote Option Availability:

Onsite

   

Company:

Endowed

   

Contact Name:

Lisa Rhoads

   

Contact Email:

[email protected]

   

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Union Positions

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2026-07-28