Senior Manager, Software Engineering

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Team

Workspace Engineering India is based out of Hyderabad, India and is part of the Core DX (Core Developer Experience) org. We own the Salesforce Workspaces platform.

Our mission:

To provide a "faster than local" inner loop that acts as the industry standard for secure, AI-native, cloud-based development — eliminating the friction of local machine setup, while enabling AI-augmented productivity.

Our core focus areas include: Salesforce Workspaces (SFW), Remote Build Execution (RBE), FTC (Ftest Console) Web, Agentic Developer Workspaces.

Role Overview:

We are seeking a seasoned, dynamic engineering leader to take full ownership of the Workspace Engineering India team — guiding it through a pivotal moment of architectural transformation and AI-first development adoption. You will combine deep technical grounding with people-first leadership to deliver mission-critical platform capabilities that every Salesforce Core engineer depends on, every day.

This is not just a people-management role — it is a strategic leadership position that requires technical authority, developer empathy, and the ability to champion a true AI-first engineering culture from the ground up.

If you are passionate about leading engineering teams to create next-generation developer tools and have the strategic vision and technical expertise to drive success, we encourage you to apply and join our team.

Key Responsibilities:

AI-First Engineering Leadership

• Champion and operationalize AI-driven development practices across the team: Claude Code, Cursor, Windsurf, Prizm rules, and MCP-powered agentic workflows

• Ensure every engineer is equipped and fluent in hybrid human-AI development — actively multiplying team velocity, not just adopting tools

• Partner with internal AI and platform teams to integrate approved AI models and MCP gateways into developer workflows

• Drive AI enablement initiatives: claude.md/agents.md specs across all repos, Slackbot skills, AI-powered code generation and review

• Establish rigorous standards for validating and auditing AI-generated code, architecture, and documentation

Strategic Platform & Product Leadership

• Partner with Product owners to define and drive the roadmap for Salesforce Workspaces, Remote Build Execution, FTC Web, and Agentic Workspaces — balancing FY27 commitments with long-term platform evolution

• Help the team partner with and lead through the FKP Control Loop migration (legacy VM → Kubernetes-native) and Default Remote Execution rollout to 1,500+ developers

• Deliver to the Near-Core/Single Schema platform expansion in partnership with product and platform teams

• Partner tightly with the Product Owner, Architect, and US Workspace Engineering counterpart on priorities, delivery, and roadmap

• Collaborate with cross-functional stakeholders — product management, architecture, and quality — to set priorities and deliver high-impact features

• Communicate complex technical decisions clearly to non-technical stakeholders and senior leadership across timezones

Team & People Development

• Lead, mentor, and grow a team of 12+ engineers in Hyderabad with full end-to-end ownership

• Conduct structured performance reviews, career development conversations, and 1:1 coaching

• Cultivate a culture rooted in the team's guiding principles: Proactive · Proficient · Proud, developer empathy, and "you build it, you run it"

• Attract and retain top engineering talent; represent the team at internal and external forums

Engineering Excellence & Observability

• Enforce agile best practices; serve as Scrum lead for the India team through iterative development cycles

• Champion robust observability across services — monitoring, logging, performance metrics, and blameless incident response

• Drive continuous process improvement, risk identification, and operational excellence

Required Qualifications:

• 5+ years of engineering management experience in a fast-paced, high-growth environment

• Proven track record leading distributed platform or developer tools teams with end-to-end ownership

• Demonstrated experience operating as the senior engineering voice for an autonomous, cross-timezone team

• Strong grounding in cloud infrastructure (AWS, GCP) and containerization (Docker, Kubernetes/FKP)

• Hands-on experience or strong working knowledge of AI-native development tools — LLM integrations, agent orchestration, and MCP frameworks

• Ability to lead with both technical authority and human-centric coaching

• Strong data-driven decision-making, strategic thinking, and problem-solving skills

• Familiarity with agile methodologies (Scrum/Kanban) at team scale

• Effective communicator across technical, product, and executive audiences

Preferred Qualifications:

• Advanced degree in Computer Science, Engineering, or a related field

• Experience working within or alongside Salesforce products or ecosystems

• Open-source contributions or community engagement

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.