HR Operations Graduate – EMEA

Department: Human Resources

Employment Type: Fixed Term - Full Time

Location: EMEA-Spain

Description

Key Responsibilities

• Support employee and manager enquiries through our HR case management system (ServiceNow), helping ensure timely and accurate responses.
• Assist with employee lifecycle activities, including HR administration, employee documentation, and data updates.
• Support the administration of employee benefit programmes, including enrolments, changes, and coordination with external vendors.
• Assist employees and managers with HR processes and Workday transactions, including benefits, leave administration, payroll-related enquiries, and maintenance of employee records.
• Help maintain accurate and confidential employee information within HR systems, particularly Workday.
• Collaborate with HR Business Partners, Payroll teams, and other stakeholders to support employee-related activities.
• Contribute to the maintenance and update of HR content, policies, and guidance documents on internal SharePoint platforms.
• Participate in HR Operations projects, training activities, and process improvement initiatives.
• Support efforts to simplify and improve HR processes through automation and digital solutions.
• Build positive working relationships with internal stakeholders and external partners.
• Provide administrative support to the wider HR Operations team and assist with team activities as required.
• Learn and develop expertise in HR Operations processes, policies, and systems.

What we're looking for

• Strong interest in Human Resources and employee experience.
• Basic understanding of HR processes gained through academic studies, internships, or project work.
• Interest in HR technology, digital tools, data management, and process improvement.
• Familiarity with HR systems such as Workday is considered an advantage but not required.
• Exposure to AI tools (e.g., Microsoft Copilot, Claude) and curiosity about how technology can improve ways of working is a plus.
• Strong attention to detail and organizational skills.
• Strong customer service mindset and willingness to support employees and managers.
• Effective written and verbal communication skills.
• Ability to handle confidential information with professionalism and discretion.
• Ability to manage multiple tasks and priorities while working in a fast-paced environment.
• Positive attitude, curiosity, adaptability, and eagerness to learn.
• Strong team-player with a collaborative approach.

• Bachelor's degree preferred (or currently completing final year studies) in Human Resources, Business Administration, Law, or a related field.
• Previous internship, university placement, or administrative experience is beneficial but not required.
• Professional working proficiency in English is required.
• Additional European languages, particularly German or French, are considered a strong advantage.

• Providing responsive and professional support to employees and managers.
• Maintaining accuracy and quality in HR data and documentation.
• Demonstrating continuous learning and development in HR Operations processes and systems.
• Building positive working relationships with colleagues and stakeholders.
• Contributing ideas that help improve efficiency and employee experience.
• Showing initiative, curiosity, and a willingness to take on new challenges.