- Location
- Plymouth Meeting, Pennsylvania, United States · published · Bethlehem, Pennsylvania, United States
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Healthcare
- Source
- Workable
Description
At Access Services, we know great work starts with real support. From nearly 6 weeks off in your first year to high quality, affordable health coverage and opportunities to grow, we’ve built a benefits package that shows we care for our people.
Access Services is hiring a Quality and Compliance Specialist for Justice Related Services supporting program needs across Montgomery, Bucks, and Northampton Counties, and will be based out of the office in Bethlehem or Plymouth Meeting, PA.
The Quality and Compliance Specialist will promote a culture that fosters ethical behavior and strict compliance with regulatory expectations across all counties. They will educate program staff members, support all areas of audit and data collection, and ensure the program stays informed of advocacy needs and opportunities.
Schedule: Full time, 40 Hours weekly; Monday-Friday (8am-4pm)
Essential Responsibilities:
- Ensure compliance with applicable licensing, accreditation, payer, and regulatory requirements across the Justice Related Services program and Access Services agency requirements.
- Monitor documentation, records, and program operations to identify compliance risks, support corrective actions, and maintain audit readiness.
- Conduct quality assurance reviews and audits of clinical, administrative, and operational records to ensure accuracy, completeness, and regulatory compliance.
- Analyze, track, and report quality, compliance, and outcome data to support program evaluation, performance monitoring, and continuous quality improvement initiatives.
- Coordinate preparation for internal, external, payer, regulatory, and legal audits, inquiries, and record requests.
- Support incident reviews, investigations, corrective action planning, and organizational responses to compliance concerns and regulatory findings.
- Provide training, guidance, and consultation to staff and leadership on regulatory requirements, quality standards, evidence-based program fidelity, and best practices.
- Monitor regulatory, behavioral health, and criminal justice system developments, communicating changes and compliance implications to program leadership.
- Collaborate with leadership on process improvement initiatives, operational efficiencies, policy management, and other quality and compliance-related projects.
Other:
- Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs.
- This role qualifies for hybrid remote work, subject to the Access Services Hybrid Remote Work Policy and supervisor approval. Decisions regarding hybrid remote work will be based on individual performance, program requirements, and the overall needs of Access Services.
- This position requires the ability to travel during a normal workday to successfully carry out the expectations of this position. Therefore, the employee will need to drive their personal vehicle and/or an agency-owned vehicle to meet these expectations. Employee is expected to always drive safely, meet eligibility criteria outlined in our Motor Vehicle Policy, be available and willing to drive during work schedule, and successfully pass the agency’s substance abuse screening at any time during employment.
Benefits
Health & Security: Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave. Access Services covers up to 88% of health premium with many employees paying less than $150/month. Time to Recharge: Full-time employees start their first year earning up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us. Invest in Your Future: 401(k) with company match, tuition reimbursement program, and access to college tuition discounts. Built into the Job: Mileage & Toll Reimbursement. Support Beyond Work: Employee Assistance Program (EAP) with free, confidential resources for you and your family, including: Counseling and emotional support through in-person, telehealth and text therapy Financial and legal guidance Grow With Us: Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.