Warehouse & Delivery Associate

Title: Warehouse & Delivery Associate

Classification: Non-Exempt

Reports To: Warehouse Supervisor, Fleet Supervisor, Warehouse &

Distribution Manager

Based At: Petaluma, CA

Core Hours/Work Days: Monday-Friday, Business Hours, Schedule May Vary

Summary:

The Warehouse & Delivery Associate is responsible for supporting the efficient operation of Tomales Bay Foods' warehouse, inventory, fulfillment, and transportation functions. This role performs shipping, receiving, order fulfillment, inventory management, and intercompany deliveries while ensuring product quality, inventory accuracy, and food safety compliance. This position works closely with the Warehouse Supervisor, Fleet Supervisor, and Warehouse & Distribution Manager to support daily operations. The role also requires the safe handling and transportation of cheese and other products, accurate use of the company's ERP system, and a commitment to maintaining organized, efficient, and safe warehouse environments. All work is performed in compliance with the Tomales Bay Foods Food Safety Program and SQF requirements.

Certification Requirements Valid California Class C Driver's License and acceptable driving record required. Forklift certification preferred but not required.

Essential Duties and Responsibilities

Warehouse Operations

1.     Perform duties related to shipping, receiving, order fulfillment, inventory management, and product movement.

2.     Receive, verify, and put away inbound inventory according to established procedures.

3.     Pick, pack, stage, and prepare customer and internal orders for shipment or delivery.

4.     Complete routine ERP transactions including receiving, inventory transfers, order fulfillment, shipping confirmations, inventory adjustments, and inventory inquiries while maintaining a high degree of accuracy and data integrity.

5.     Perform cycle counts, inventory verification, and other inventory control activities as assigned.

6.     Support e-commerce fulfillment operations as needed.

7.     Assist with organizing warehouse storage areas and maintaining product traceability.

8.     Maintain clean, safe, and organized warehouse, cooler, and storage areas.

Delivery & Transportation

1.     Verify orders, quantities, and batch information prior to delivery.

2.     Organize, load, and secure products for safe and efficient transportation.

3.     Deliver products between company facilities and to customers as assigned.

4.     Pick up products and materials from vendors and accurately document receipts according to established procedures.

5.     Ensure timely, professional, and customer-focused service during deliveries and pickups.

6.     Maintain company vehicles in clean, safe, and orderly condition.

7.     Report vehicle maintenance, safety, or operational concerns promptly.

Food Safety, Quality & Compliance

·      Follow all HACCP, SQF, GMP, sanitation, and food safety requirements.

·      Inspect products for quality concerns and report any discrepancies or non-conformances.

·      Ensure product handling, storage, and transportation meet food safety and quality standards.

·      Adhere to all company policies, safety procedures, and regulatory requirements.

Team Support

·      Collaborate effectively with warehouse, production, transportation, and customer service teams.

·      Assist with special projects and cross-functional operational needs as assigned.

·      Complete other duties as requested by management.

Expectations

All TBF/Cowgirl Creamery employees are asked to perform their duties with the following expectations in mind:

·      Exemplify our company values: Spirit, Accountability, Collaboration, Integrity, Know-How, and Heart.

·      Work together toward common goals and values including ethics, judgment, professionalism, adaptability, and dependability.

·      Perform all work in compliance with applicable quality and safety measures.

·      Take responsibility for learning the skills necessary to perform your role effectively.

·      Communicate any lack of understanding or confusion to address training needs.

·      Communicate effectively, positively, and frequently with supervisors and coworkers.

·      Work with efficiency and continuous improvement in mind.

SQF General Responsibilities

·      Comply with all food safety, quality, GMP, sanitation, and workplace safety requirements.

·      Follow the Company's SQF Code of Conduct and support a positive food safety culture.

·      Immediately report any food safety, quality, regulatory, or ethical concerns to management.

·      Participate in required training and comply with all company policies and procedures.

Travel:

This position regularly travels between company facilities and may make deliveries or product pickups using company vehicles. Travel is generally local within the North Bay and surrounding service area.

Work Environment:

This position works in warehouse, cooler, storage, and transportation environments. Employees may be exposed to varying temperatures ranging from refrigerated

cooler conditions to outdoor weather conditions during deliveries and pickups. Work may involve wet or damp conditions, warehouse equipment, vehicle operation, and occasional office-based computer work.

Physical Demands:

The demands described here are representative of those typically encountered in this role.

·      Remain stationary for extended periods and move throughout warehouse and cooler environments.

·      Operate computers, keyboards, scanners, and other warehouse technology.

·      Perform repetitive motions involving hands, wrists, arms, and shoulders.

·      Bend, twist, crouch, kneel, reach, and position the body as required to perform daily tasks.

·      Safely operate warehouse equipment and company vehicles.

·      Extend above shoulder level to place or retrieve products and materials.

·      Regularly load, unload, move, and handle products and materials.

Lifting Requirements

·      Regularly lift and move items up to 20 pounds independently.

·      Regularly lift and move items between 21 and 30 pounds with assistance as needed.

·      Occasionally lift and move items between 31 and 85 pounds with assistance.

Knowledge,Skills & Experience:

·      Required: Valid California Class C Driver's License and acceptable driving record.

·      Minimum one year of warehouse, shipping, receiving, inventory, fulfillment, logistics, or related experience.

·      Ability to safely operate delivery vans and other company vehicles.

·      Strong attention to detail and commitment to inventory accuracy.

·      Ability to work effectively in a fast-paced, deadline-driven environment.

·      Strong organizational and time management skills.

·      Effective verbal and written communication skills.

·      Ability to maintain accurate records and follow established procedures.

Preferred

·      Two or more years of commercial delivery, route driving, or transportation experience.

·      Previous experience using ERP, WMS, or inventory management systems.

·      Forklift certification.

·      Experience in cold-storage, food manufacturing, dairy, or food distribution environments.

·      Experience with order fulfillment, inventory control, and cycle counting.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the

employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Cowgirl Creamery, we believe in organic dairy as a force for good. That’s why we partner with local dairies in Northern California to source organic cow’s milk for everything we make. Twenty-five years after our founding, we’re carrying the torch for the food revolution that started in our backyard and inspired our founders. We’re still using it to cultivate goodness in the people, land, and communities around us. Our team is full of food-loving, hard-working folks who have a positive, team-oriented attitude. We care about each other, take great pride in our work, and share a passion for local, artisan food. If this sounds like you, we hope you’ll saddle up and join us on our journey!
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other basis protected by applicable federal, state, or local law.
We are committed to fair hiring practices in accordance with California law. We consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and all applicable local laws.
Cowgirl Creamery & Tomales Bay Foods participates in E-Verify.