Insurance Administrator

Be part of a top-performing, fully integrated risk advisory firm recognized for excellence in insurance and client outcomes.

The Opportunity

Join a high-performing insurance advisory firm where your administrative expertise directly supports brokers and client outcomes. In this role, you’ll manage key insurance administration tasks, collaborate across teams, and help drive operational excellence in a fast-paced, growth-focused environment.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

Staff Testimonial

“I’ve had the opportunity to develop my skills while working with a collaborative team that values initiative and continuous improvement.” – Admin Support, ASW Philippines.

What You’ll Do

• Prepare and manage pre-renewal and renewal communications to ensure timely follow-ups and seamless policy continuation.
• Support the business unit with policy administration, insurance documentation, and client requirements.
• Support brokers in client negotiations and renewal discussions to achieve favourable outcomes.
• Build and maintain strong relationships with clients and internal and external stakeholders to support long-term partnerships.
• Perform accurate data entry and ongoing data management to ensure data integrity and accessibility.
• Maintain and update CRM systems to ensure accurate client records and efficient workflows.
• Prepare, review, and manage policy documentation to ensure accuracy, clarity, and compliance with relevant requirements.

Key Criteria

• Bachelor’s degree in a related field
• Previous experience in insurance, with Australian market experience preferred
• Hands-on experience using Winbeat, Sunrise, SCTP, or other insurer portals
• Strong verbal and written communication skills
• Proven ability to manage and engage stakeholders effectively
• High attention to detail, with a strong focus on accuracy and professionalism
• Ability to work independently as well as collaboratively within a team
• Proactive mindset with the initiative to think creatively and solve problems

Work setup

• Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with a hybrid setup ( 1 -2 days onsite a month)

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