- Location
- Hybrid - Islamabad & Lahore
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Support (CSP)
- Experience
- 5+ years
- Source
- Greenhouse
Description
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
As a Business Intelligence Analyst II, you will work within the Post Sales Organization, partnering with Customer Support & product teams to deliver high-quality reporting and analytics. You will be responsible for building scalable dashboards, enabling data-driven decision-making, and ensuring leadership has visibility into business-critical KPIs. This role requires strong technical expertise in SQL, Salesforce analytics, and data visualization tools, with the ability to thrive in a fast-paced, dynamic environment.
What You’ll Do:
- Design, develop, and maintain interactive dashboards and reports using HEX, Retool and Salesforce native reporting tools.
- Write advanced SQL queries to extract, manipulate, and analyze large datasets across multiple systems.
- Partner with Customer Support, Product, Services, and Sales Engineering leaders to translate business needs into clear data requirements and insights.
- Drive data consistency and accuracy across reporting platforms to ensure leadership visibility into KPIs.
- Provide deep-dive analyses to identify trends, opportunities, and process improvement areas.
- Support cross-functional initiatives by building scalable, automated reporting solutions.
- Collaborate with data engineering and BI teams to ensure alignment on data sources, definitions, and governance.
What We’re Looking For:
- 5+ years of experience in data analytics and business intelligence
- Strong proficiency in SQL for querying and data transformation
- Expertise in HEX or Retool for dashboard development and storytelling (Preferred)
- Strong business acumen & KPIs knowledge for Pre & Post Sales functions such as Support, Sales engineering, services / customer onboarding and customer support
- Strong analytical and problem-solving skills, with attention to detail and a focus on accuracy
- Hands-on experience with Salesforce reporting/dashboards
- Python/R for data manipulation and automation
- Prior experience supporting Customer Support, Services, or Sales Engineering organizations
- Excellent stakeholder management and communication skills, with the ability to present data insights to both technical and non-technical audiences
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.
Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.