Assistant Community Manager

Description

The REMM Group is seeking a strategic and talented bilingual Assistant Manager for two beautiful communities located in Anaheim, CA, and Garden Grove, CA. The assistant property manager will be responsible for supervising the overall operations of the community and maintaining its physical assets and financial performance. The candidate must have previous multi-family and rent collection experience, excellent communication and organizational skills, and strong leadership qualities. The candidate must also be bilingual in English/Spanish, have Yardi knowledge, and be able to effectively manage, mentor, and motivate their team. The working schedule is Monday - Friday, 8:00 am-5:00 pm. No housing discount is available for this position.

Are you a dynamic bilingual assistant property manager looking to apply your prior experiences to an exciting and rewarding opportunity? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Are you organized, detail-oriented, and possess a passion for the property management industry? If so, we want to hear from you! Join one of the fastest-growing privately held companies in the real estate management industry and enjoy work-life balance in a fun, team-oriented environment.

This Job Might Be for You If You Can Excel at:

• Assisting the Business Manager with the management of the assigned community by fulfilling all aspects of property operations, including lease administration, rent collection, move-in/move-out processes, and administrative responsibilities as established by the Business Manager and The REMM Group.
• Manage tenant relations by addressing inquiries, resolving maintenance requests, and enforcing lease policies in a professional and courteous manner.
• Conduct property tours, screen potential tenants, and process rental applications using Yardi Voyager or RentCafe.
• Maintain accurate and up-to-date resident records and financial reports using property management software.
• Coordinate with vendors and service providers to ensure timely completion of maintenance requests.
• Perform routine property inspections and report any maintenance needs.
• Market vacant units and contribute to developing and implementing marketing strategies.
• Provides leadership to the team with a focus on strong team development.
• Promotes client satisfaction and retention.
• Ensures that the community meets the established operational, financial, and business performance goals.
• Ensures that the appearance and physical aspects of the properties meet the Company's established standards.
• Demonstrating significant initiative, discretion, personal awareness, professionalism, integrity, independent judgment, and exercise confidence and confidentiality in all areas of performance.
• Communicating with residents including maintenance requests, resident relations, community activities, community procedures, move-out security deposit allocations, and conflict resolution.
• Collecting and depositing outstanding monies due to the community in a secure and timely manner. Process pay or quit notices, contact residents regarding delinquencies, and prepare/submit files to the legal department. May be required to represent the organization as an agent for the owner in court-related matters.

Qualifications and Experience:

• Minimum of two (2) years of experience in multifamily property management or related business operations.
• Operational skills including budget sales and marketing.
• Minimum of three (3) years of supervisory experience in property management or related business operations.
• Proficiency with Yardi and RentCafe software is preferred.
• Must be Bilingual in English/Spanish.
• Must have reliable transportation.
• Excellent customer service skills with the ability to build rapport and resolve tenant concerns effectively.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Comprehensive benefits include:

• Comprehensive Benefits that include Medical, Dental, and Vision Insurance
• PTO and Sick Time Off
• Holiday Pay
• 401K Benefits
• Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $50,000 of coverage
• Opportunity for growth and advancement within a thriving company.
• Competitive Pay, including commissions
• Work-Life Balance
• Referral Bonuses. We provide a $500 bonus for hires made through employee referrals.
• Additional Perks. Including corporate shopping discounts, appliance discounts, and lifestyle discounts.

A LITTLE MORE ABOUT THE REMM GROUP, AMO.

The REMM Group is the highest-ranked property management company in California by Best Places to Work Multifamily® and eighth in the nation. New team members find us to be one of the best places to work in the property management industry. Our commitment to training, motivation, and team development creates a culture of excellence. Our company provides its employees with the tools needed to succeed and rewards employee success. Our team members enjoy their work and believe they are making a positive difference in their community. We have been actively involved in the acquisition, development, rehabilitation, and management of apartment properties since 1992. Our team at the REMM Group manages over (60) apartment communities, consisting of over 5,000 apartment homes and over (80) commercial properties including Retail, Office, and Industrial in Southern California. The REMM Group has been awarded the 2013 AMO of the Year (2013 Accredited Management Organization of the Year) by the Institute of Real Estate Management in Orange County.

The REMM Group is an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical condition, disability, or any other legally protected status.

Learn more about our leading and fast-growing company by visiting our website: www.remmgroup.com.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at The REMM Group, email [email protected]. Please refer to the job title and job location when you contact us.

Requirements

• Minimum of two (2) years of experience in multifamily property management or related business operations.
• Operational skills including budget sales and marketing.
• Minimum of three (3) years of supervisory experience in property management or related business operations.
• Proficiency with Yardi and RentCafe software is preferred.
• Must be Bilingual in English/Spanish.
• Must possess reliable transportation.
• Excellent customer service skills with the ability to build rapport and resolve tenant concerns effectively.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.