Shipping and Receiving Specialist

Description

Overview

Keep equipment, parts, and supplies moving accurately through our warehouse. You’ll receive deliveries, maintain inventory records, and prepare shipments so the repair team and our customers have what they need. You’ll also track discrepancies and follow through when something is missing, damaged, or delayed.

Day in the Life

Shipping and Order Fulfillment

• Pick equipment and parts against approved orders, verifying item numbers, quantities, serial numbers, accessories, and shipping addresses.
• Pack items securely using the appropriate materials, including protection for sensitive electronic equipment.
• Create shipping labels and required documents, arrange carrier pickups, and record tracking information.
• Communicate delays, shipping exceptions, and delivery issues to the appropriate team.

Receiving and Inventory Accuracy

• Compare incoming deliveries with purchase orders, packing slips, or return authorizations and document discrepancies or visible damage.
• Record received items accurately and route equipment, parts, and supplies to the correct location or team.
• Label and organize inventory, complete counts, and report shortages or record discrepancies.
• Maintain clear identification and separation of customer equipment, repair returns, and other inventory.

Warehouse Coordination and Safety

• Coordinate with repair technicians and other teams to support shipping deadlines and equipment handoffs.
• Follow up on missing parts, incomplete paperwork, or shipment details before releasing an order.
• Keep work areas and storage locations organized and clean, and follow safe handling and equipment-use procedures.

Requirements

Required Education, Experience, and Abilities 

• High school diploma or equivalent.
• At least one year of shipping, receiving, order fulfillment, or warehouse experience.
• Experience using a computer to enter inventory or shipment information and create shipping labels.
• Ability to compare documents, verify quantities, and maintain accurate records.
• Ability to organize competing tasks, communicate problems promptly, and follow through on unresolved issues.
• Experience packing electronics or other fragile equipment is preferred.

Physical Mental and Sensory Requirements

With or without reasonable accommodation, this role requires the ability to:

• Stand and walk for extended periods and alternate between warehouse and computer tasks.
• Bend, reach, and handle packages, parts, packing materials, and equipment.
• Safely move equipment and packages using approved lifting aids or team assistance as needed.
• Read labels, serial numbers, packing slips, and information on computer screens.
• Use a keyboard, mouse, shipping tools, and authorized material-handling equipment.
• Maintain attention to detail while working around deliveries, movement, and changing  priorities.
• With assistance, be able to lift up to 50lbs.