Quality Assurance and Compliance Coordinator

Summary

JOB SUMMARY:Within the context of a patient, client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.Reporting to the Program Director, the Quality Assurance and Compliance Coordinator is responsible for reviewing and leading quality assurance measures in order to ensure the accurate and timely completion of Patient Records and Outcome Management Information System(PROMIS) and CERNER data. This position develops program level balanced scorecards to align program activities to best practice and monitor performance against strategic goals. This position is responsible for the development, refinement and maintenance of data entry for auditing processes and performs monthly and quarterly audits and reports on audit outcomes. This position reviews outcomes with the leadership on an ongoing basis and highlighting recommendations for improvements and risk and provides training and educational sessions and materials to assist in staff and physician understanding of forms process, content and legal requirements to complete forms and meet notice requirements.QUALIFICATIONS:Bachelor’s Degree in Health Information Science, Records Management or other relevant field plus three (3) years of recent, related experience including significant experience with documentation, records management and disclosure requirements in a mental health care setting or an equivalent combination of education, training & experience. Knowledge and experience with electronic health records required.Valid Class 5 BC Driver’s license and use of own vehicle preferred.Skills and Abilities• Demonstrated knowledge of Renal legislation, regulations, standards and policies.•Ability to assess policies and procedures, interpret legislation and directives, and formulate recommendations.•Demonstrated attention to detail, ability to be thorough and accurate with excellent data management skills.•Demonstrated ability to participate in the developing and the implementing of new processes and procedures related to services in a health care setting.•Demonstrated knowledge of records management systems, policies and procedures.•Demonstrated ability to plan, implement, and organize and problem solve in a complex dynamic environment and across multiple sites.•Ability to prepare education materials and facilitate training sessions/workshops.•Ability to communicate effectively, both verbally and in writing.•Demonstrated ability to understand and clearly relate technical information to other members of the organization.•Ability to work effectively, both independently and as part of a team.•Ability to provide guidance and direction to others.•Ability to organize, prioritize and balance work.•Ability to operate related equipment, including computer software applications.•Physical ability to carry out the duties of the position.1. Supports quality improvement initiatives by extracting and analyzing current and accurate data to support a broad range of functions which focus on better health for people with kidney disease healthcare resources.2. Responsible analysing and validating Patient Records and Outcome Management Information System (PROMIS) and CERNER data3. Completes monthly audits in conjunction with the quarterly audits to ensure on-going quality and compliance with established requirements/targets. Reviews for errors and ensures corrections are made by informing the originating departments/programs oftrends/issues.4. Works with stakeholders to standardize the data reporting process for Review Panels across the region.5. Participates in conducting training sessions and education materials to improve form comprehension and completion and understanding of PROMIS.6. Collaborates with CST-Cerner, BC Renal and BC Transplant within and across systems to ensure consistency and provision of adequate information.7. Supports the partnership agreement between PHC and BC Renal/Transplant.8. Maintain up-to-date working knowledge of reporting requirements as well as relevant policies and procedures.9. Participates in meetings and works on various projects as requested by the Manager.10. Performs other related duties as required.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required