- Location
- Remote, United States
- Workplace
- Remote
- Department
- IT
- Source
- CareerPuck
Description
What You'll Do
As a Product Solution Consultant (PSC) on Avalara’s Information Reporting team, you'll play a key role in accelerating revenue growth and helping businesses navigate increasingly complex tax compliance requirements. You'll join a growing business where your technical expertise and customer insights directly influence product innovation, sales strategy, and the overall customer experience. This role offers a unique opportunity to work across sales, product, and leadership while helping shape the future of Avalara’s Information Reporting solutions.
What Your Responsibilities Will Be
Partner with sales representatives on customer discovery calls, deliver technical demonstrations, assess integration requirements, and design solutions that address customer needs. Serve as a subject matter expert across 1099 reporting, W-9 collection, TIN matching, API integrations, and compliance workflows, helping customers navigate technical challenges throughout the sales cycle. Work on internal initiatives with Product, Engineering, and Support to troubleshoot issues, test new capabilities, document customer feedback, and improve sales enablement. Utilize Salesforce, Gong, Jira, and internal product resources to track technical engagements, document requirements, and support successful customer implementations.
What You’ll Need To Be Successful
Experience in technical presales, Solutions Consulting, Sales Engineering, or SaaS Implementation.
Ability to lead technical discovery, deliver product demos, and translate customer needs into solutions.
Working knowledge of APIs, integrations, data workflows, and SaaS platforms.
Experience collaborating with Sales, Product, Engineering, and Support on customer challenges and strategic initiatives.
Experience leveraging CRM, project management, and AI tools (Salesforce, Jira, Gong, Glean, ChatGPT) to improve efficiency and drive results.
Strong presentation skills with experience engaging customers through webinars, trade shows, industry events, and technical discussions.
Avalara is an AI-first Company
AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.
How We’ll Take Care Of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.